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Welcome back all you BBGeeks to our monthly roundup of the BBGeeks Twitter Help activities. If you have been following us for a while now you no doubt know about our account on Twitter.com.

Each and every day we reach out to other Twitter users and ask them what kind of problems they are experiencing with their BlackBerry devices. The response is always good. Some do not have problems at all, but just need some advice about BlackBerry software or accessories that would help them increase their productivity.

For all our readers who don’t use Twitter, we have decided to recap our conversations in which followers posed questions and we tracked down the answers.

Join us now for the official roundup. You never know what interesting information you will find.

Twitter Helps

RevsBox says:
Of all the Twitter clients you have reviewed – which would you say is the best? Why?

There are plenty of Twitter applications available for the BlackBerry, with more being released every week. It can be difficult to choose which one is the best but one particular application has pulled ahead of the pack.

BBGeeks Answered:

Uber Twitter is by far the best Twitter application available for the BlackBerry. They provide a full featured application that allows for most of the web based functionality of Twitter. Aside from having a quality product, Uber Twitter has shown a dedication to their users by providing great support and continuous advancement with regards to upgrades.

The Uber Twitter application is free in an ad supported format but also available ad free for $5. Check out our Uber Twitter review here.

Bren_RN says:
Is there anyway to get flash so I can watch videos on my 8330? This WAS the 1 thing I loved abut the Tour (full browser)

Ahh the age old quest to get Flash on the BlackBerry. This is one question that comes up alot.

BBGeeks Answered:

There is currently no Flash support on the BlackBerry as the hardware limitations will not support the native Flash software. Flash is meant to run on systems with massive RAM allocation. It leaks quite a bit and is therefore not feasible for handheld devices with limited internal memory.

There are plans in the works to bring Flash to the BlackBerry but that is still a ways off. In the meanwhile you can download the Bolt Browser or the Vision application for increased ability to view Youtube videos etc.

YourBoy says:
hey! Wht up? I need help upgrading my OS…… Thx

I took this to mean he needed some advice about upgrading his BlackBerry Operating System.

BBGeeks Answered:

Upgrading your BlackBerry Operating System is a very straight forward process. We have a post on BBGeeks that describes it in detail for anyone who needs a bit of a primer before diving in.

Read here for detailed instructions for upgrading your BlackBerry operating system.

Drew_Brandt says:
How do other Blackberry users keep their screen from getting scratched?

Scratches and dings on your BlackBerry screen and device body are common place. They are often unavoidable when throwing your phone in your bag with keys and coins etc.

BBGeeks Answered:

There is a great product available for the majority of BlackBerry models on the market. The product is called BodyGuardz and it provides an all over protective skin for your device that works wonders to prevent all kinds of scratches and dirt issues that may affect your BlackBerry.

Read the BBGeeks review of the BodyGuardz product here.

MR_vipBiGGz says:
How can I unlock the Verizon Blackberry Storm and use it for T-mobile?

It seems like everybody wants to unloc their BlackBery devices so they can use them on different networks. Unlocking is not something that we promote very heavily on BBGeeks.com but on occasion we point folks in the right direction.

BBGeeks Answered:

The Storm is one device that is tied to Verizon but should really be open to all networks. Verizon is ok with unlocking the BlackBerry Storm and even provides a phone number that you can call to get your unlock code. Read this post on CrackBerry to get the details.

ahmedelgamal says:
How do I backup my phone? I wanna backup all my contacts, bb contacts, etc..

Along with upgrading your BlackBerry Operating System, backing up your data is one of the most impotant processes you can carry out.

BBGeeks Answered:

The first point in your BlackBerry Backup process is always Desktop Manager. Here is a guide to installing Desktop Manager. Once you have that installed you can use various settings to choose what gets backed up and what is not so important.

One other thing to concern is backing up your 3rd Party applications as they are not included in the standard backup. Read here for information on backing up your 3rd Party BlackBerry applications.

RevsBox says:
Is there an app that will allow me to IM people on whatever IM program they may have – be it AOL, MSN, or others?

Instant Messaging is quickly becoming a hot topic when it comes to the BlakBerry. There are a number of applications that will allow you to connect to various IM services from your BlackBerry.

BBGeeks Answered:

Check out Palringo. It is a 100% free IM application for your BlackBerry that is compatible with MSN, AIM, Yahoo, ICQ and plenty more. Here is our BBGeeks review of Palringo.

ThaStandard says:
My Bold wont let me add music to my internal drive, help me please!

This can be confusing for folks who do not know much about the inner workings of the BlackBerry. It would make sense that you could just drag and drop your files onto your BlackBerry. That is how you transfer files right?

BBGeeks Answered:

The real trick to easily transferring your music to your BlackBerry (Bold or otherwise) is to enable Mass Storage Mode. In order to enable the Mass Storage Mode on your device just follow these simple steps. The result will be a pop up that appears when your BlackBerry is connected to your computer via USB cable – asking you to enable the MSM functionality. Once enabled you can access the internal drive of your BlackBerry just as you would any other folder on your computer. Just drag and drop.

menu > options > memory and enable mass storage mode and mass storage mode on connect

ckfio says:
I am getting a weird message on bb tour when I try to charge on mac. Something abt usb driver. Thoughts?

we had to clarify what error message was being displayed upon connect
“error: make sure device charge source if fully powered. Device may not charge correctly USB drive 4 charge is missing (pretty much)”

BBGeeks Answered:

Install Missing Sync from http://www.markspace.com/ – it will update your usb drivers so that they send out the proper charge.

The issue is that a BlackBerry relies upon a piece of software (the Windows driver, for instance) to detect when a BB is plugged in and dynamically adjust the USB current on that port from 100mA to 500mA. On Windows this is the Device Manager install portion (which installs the driver), a Mac needs Pocket Mac, and linux now has ‘bcharge’ (there is also a new kernel module ‘berry_charge’ in the upcoming 2.6.21 release.)

doggdaze says:
Are there any good QR code reader apps for blackberry @bbgeeks?

QR Codes are the latest and greatest in information delivery. They are two dimensional matrix type images that store information that can be photographed and translated by QR readers on mobile phones. They are a very effective method for distributing product information and contact infomation.

BBGeeks Answered:

We have not done too much experimenting with QR readers on the BlackBerry but we tracked down a couple we thought would be good to play with. Check here for BlackBerry QR Code readers.

dorianchapman says:
Somehow I changed an option on a BB8900, now when I am in the phone application it only lists missed calls, no sent/rec calls? Help!

With most models of BlackBerry it is easy to accidentally press a series of keys that change a setting or to “pocket dial” into your settings options. Thankfully these changes are just as easy to revert.

BBGeeks Answered:

Navigate to the following location on your BlackBerry Phone/call log > menu > options > call logging > show these call log types in message list
Select the items you want logged and then save your changes.

princesslala69 says:
Erytime I go to my camera it says couldn’t start camera, close other applications … anyone know how to fix it or what’s wrong with it?

Quite often things start to glitch out on the BlackBerry devices when you approach the minimum free memory threshold.

BBGeeks Answered:

Your camera is messing up because there is not enough memory to run it. Not that the error message indicates that though. The solution is to reduce your used memory. We have a post that offers some tips for doing just that here.

Ifyou have alread taken those steps, the camera issue can usually be fixed with a simple battery pull.

There you go folks, a sampling of the questions we have received in the last month through our Twitter account. If you would like to participate in our growing community of Tweeps, just download the BlackBerry Twitter application of your choice, sign up for a Twitter account and follow the @BBGeeks Twitter profile.

See you all next month!

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