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This request came in from a friend who recently switched from BES to BIS. Like me, he uses primarily his Gmail account through the BIS. Yet he still sees his work email In his icons. He could always hide the icon, and I’d recommend doing that for most individual email boxes. However, that doesn’t remove it from your list of addresses in the compose message screen. So how do you get rid of this nuisance?

I’m sure we’ve gone over this before, because I remember writing about it. Yet, not even I can find where it is in our archives. So I guess that means it’s time for a new post. Hopefully this one won’t get lost along with the others.

This one is actually a pretty quick fix. You’ll go to Options, Advanced Options, Service Books. There you’ll see a number of listings, including at least one for each of your email addresses (there might be multiple for each, but don’t worry about that).

On each instance of your now-defunct email address, hit the Menu button, then hit Delete. Boom. Gone. Now you’re all set.

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