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#7473 Ste9000 on October 2nd, 2008 at 8:35 am

Just out of interest, how frequently do people pull their battery due to berry hanging or other issues? I probably end up doing it once every couple of days.

#7474 tonigm on October 2nd, 2008 at 8:55 am

In another great example of how these things are NOT designed for women with manicures, how would you remove the battery without using a fingernail?

#7477 DavidB on October 2nd, 2008 at 10:24 am

@Ste9000:
Running 4.2.2.196 on VZW 8830, I do a battery pull approximately twice a week. I’m usually close to or at the “0 bytes free” by then due to the 4.2.x memory leak.

#7603 abraham on October 16th, 2008 at 11:00 am

hello i have the new bb bold and when a put a pin authorization request the other person acepts me but his name still in my list like pending can you help me please?

#7679 Always getting the hourglass icon on your Curve? | BB Geeks on October 21st, 2008 at 7:28 am

[...] problem with my 8830, but a quick battery pull took care of it every time. It appears that the solution to every BlackBerry problem did nothing for Curve [...]

#7753 Testing out Qik alpha for my BlackBerry 8330 | BB Geeks on October 28th, 2008 at 10:38 am

[...] avail. I tried closing all of the relevant applications. Nothing. To solve this, I had to use the method for solving any BlackBerry problem. After a battery pull, everything was back to normal, and I didn’t experience the issue a [...]

#7760 Topcop on October 29th, 2008 at 9:05 am

Help! How do you correct error when goig to browser “ungaught exception. Invisible node cannot be made current”?

#7896 What does UMA mean for your BlackBerry? | BB Geeks on November 12th, 2008 at 8:31 am

[...] be resolved by turning your WiFi off, and then back on. However, it might come down to using the solution to every BlackBerry problem. In any case, you should be seeing capital letters in no time.  Subscribe to the BBGeeks RSS [...]

#7897 Jim Anderson on November 12th, 2008 at 10:06 am

Why pull the battery out? Why not just reset it using a similar Ctl+alt+del command ;)

checkout the site below.

http://www.geekberry.net/archives/blackberry-tips-and-tricks/2008/04/16/blackberry-howto-reset-your-blackberry-without-removing-the-battery/

#7905 peter Issa on November 12th, 2008 at 3:58 pm

hi, my blackberry has always been working and i just took out the batter to put my sim card in and when i put back in the battery a battery came up on the screen with a red line through it and nothing happens, i have taken out the battery and put it back in and plugged it into the charger and its still on the screen.

#7972 Diandra on November 17th, 2008 at 9:32 pm

I have had my black berry for 5 months with nothing but problems…What a piece of junk. I do not use the internet at all on my phone or download music and it freezes all the time, just gives people a busy signal when they call in, and sometimes when I take out the battery to fix this it won’t even turn on. It just blinks red! What a piece of crap! An expensive phone like this shouldn’t need reseting all the time.

#8093 The LED on your BlackBerry (and how to stop it from blinking) | BB Geeks on November 24th, 2008 at 8:30 am

[...] In which case I look at my bars and determine if I’m out of range or I’m in need of a battery pull. You can turn this off by going to Options, Screen/Keyboard, and setting the LED Coverage Indicator [...]

#8257 Nick R. on December 3rd, 2008 at 10:46 am

I have a Blackberry Bold Smartphone.

When I was in a No Service area and requested a webpage in the browser. When it couldn’t connect, it prompted me to save the request until it could re-connect later. I accepted the offer and it placed a globe icon in the header. When I reached a service zone I connected again but the globe icon will not go away. How do I remove it?

Can you help?

Thank you

#8263 Joe on December 3rd, 2008 at 3:50 pm

Nick, I’m going to write this up for tomorrow morning. Stay tuned!

#8273 Getting rid of the globe icon on your BlackBerry | BB Geeks on December 4th, 2008 at 8:30 am

[...] to my feed or subscribe to us on Twitter!Running through the comments of the past few days I found this one by Nick R.. He has an obnoxious globe logo next to his message icon, and wonders how to get rid of it. [...]

#8807 Scott Porter on December 29th, 2008 at 5:52 pm

My BB 8320 was working fine this morning. When I plugged the cable into the usb to sync, I had a “battery” error. The battery was at about 30%. In previous experiences, with the same icon, I removed the battery and put back in and all was OK. Nothing…….. same problem, even tried cleaning the contacts, including the mem chip. Tried a known working battery, same error.

please advise.

#8818 Joe on December 30th, 2008 at 3:27 pm

Scott, I really can’t think of anything except this being a device problem. If a known working battery produces the same result, I’d have to assume that it’s a problem with the battery connector on the device.

#9012 Zeph on January 14th, 2009 at 10:31 pm

dude like my sister bought a blackberry off someone and yea like well it wont even work at all it just shows up a White screen with a symbol in the middle and the number 507<if that has any relivence.. but so whats the deal with that? can you write back asap?

#9022 Cooper on January 15th, 2009 at 9:21 am

@Zeph - your sisters BlackBerry has been wiped clean and will need a new Operating System installed. Read this post and follow the links contained within it to learn how to upgrade your OS and how to find the right one for your particular BlackBerry.

http://www.bbgeeks.com/quick-tips/are-you-ready-to-upgrade-to-os-45-88801/

#9084 Greg on January 19th, 2009 at 5:17 pm

Hi

I have BB Curve 8310. It’s been very good to me until recently. All of a sudden it started going dead in the middle of a phone call.

If I pull the battery, it’ll reboot but even fully charged, its happening more and more frequently. Its at the point now where I can’t even expect to finish a call 50% of the time without it dying… no indication that its gonna die, no low battery warning… just dies and I have to plug it in or pull the battery and pop it back in again. (Incidentally, it works fine while plugged in and I can talk for an hour straight without it happening but when not plugged in, I expect it to crash now.

Is my battery near its life’s end or do I have a more serious hardware problem?

Thanks

Greg

#9092 Joe on January 20th, 2009 at 11:59 am

Greg,

I’d try it out with a new battery before chalking it up to a hardware problem.

#9291 Dean on February 3rd, 2009 at 12:48 pm

Hi i have had the blackberry pearl for 6wks and im o nmy 4th handset, the blackberry messenger doesnt seam to want to work, i can add contacts but it keeps saying im off line when i want to connect, thats as far as it goes any help?

#9416 jeriberto on February 6th, 2009 at 11:49 pm

HELLO,

HAVING PROBLEMS WITH MY BLACK. OCCASSIONALLY IT WOULD GO OFF AND RESET ITSELF THEN COMES A WHAT SEEMS TO APPEAR LIKE A FLASH PRELOADER WITH A NOTE SAYING VERIFYING SECURITY. THIS HAPENS 3 OR 4 TIMES A DAY. WHAT SPECIFIC SOFTWARE UPDATE DO I NEED TO INSTALL? SERVICE PACKS? DOWN AT THE BLACKBNERRY SITE.

THANK YOU SO MUCH FOR ANYONE WHO CAN PROVIDE ASSISTANCE.

THANKS.

#9657 wadih on February 19th, 2009 at 2:40 am

hi joe,
i have a blackberry 8300 and it always gives the incoming call out of reach but i can call all the contacs but they can’t it will give them my phine is turned off please help

#9680 Ken on February 20th, 2009 at 10:36 am

I have a BB bold. For about 50% of the calls that i get from people in my contact list, the display only lists the number of the person calling and does not give me the persons name. Yet, when I go to my call list, the person’s name in listed. I have reformatted all of my numbers to the same (xxx-xxx-xxxx). This is my second BB Bold, same issue with the other and I was told it was a software issue and was given a new one. Others in my office have never had this problem. This issue is not consistent between certain calls either. One time it will show and the next it will not. Thanks for any help.

#9681 Ken on February 20th, 2009 at 10:38 am

I have also tried the hard rest by taking the battery out while the phone is still on at the instruction of an ATT store employee but it did not solve the problem.

#9685 kris on February 20th, 2009 at 1:53 pm

hi guys, for some reason my new blackberry wont let me make phonecalls, just says “call failed” all the time. I can receive calls and messages and send messages, but no calling. any idea what i could do? thanks!

#9765 booboo on February 27th, 2009 at 12:18 am

Question!! Can I turn off my incoming calls on my bb curve while I’m watchin tv??? I’m sic of getting interrupted and then having to restart the episodes?

#9773 Cooper on February 27th, 2009 at 8:01 am

@booboo Go to Manage Connections icon and select Turn All Connections Off.

#9920 Anna on March 7th, 2009 at 10:57 pm

Why in the world does my phone keep telling me that the text I sent to a number was deleted? For example..Message to 8646172226 Deleted

#9987 Abi on March 15th, 2009 at 10:35 am

hi, i was just wondering
my phones not charging anymore:S
and i noticed the allignment of where u put the charger in the phone is messed up..
does that mean i have to send the phone in to fix it? orrr… how much would that be to fix?

#9996 jo_jo on March 16th, 2009 at 5:43 am

I have bold 9000 my media player and speaker phone cannot be played loud. The volume is maximum. But the sound cannot run very well. The sound is very slow.. Help me. Thx

#10005 Joe on March 16th, 2009 at 5:38 pm

Abi, if you don’t even see the lightning bolt icon on your battery meter when the charger is plugged in, then yes, you’ll have to have someone fix it. Otherwise, it could be the battery itself.

jo_jo, I really have no idea. Do you have a lot of free memory?

#10007 Carol R on March 16th, 2009 at 6:35 pm

HELP, I just purchased a new laptop. I successfully installed my BB desktop software that is SO essential to my calendar, contacts and email operation. Upon connecting my handheld I immediately knew something was wrong because across the BB screen was the message:USB charging current is not sufficient. Verify that your handheld is connected. After trying to plug it in with an alternate cord, and at each of the 3 USBs, I still received the message. Upon trying to sync and configure the connection I repeatedly get the message that the handheld is not connected. HELP!!

#10108 Barb on March 25th, 2009 at 8:12 am

Excellent advise. I was having a screen issue and was looking for answers from comments by others. Took the battery out for 5 seconds and when I put it back in - no screen issues.

Thank you.

#10129 Eilaf on March 26th, 2009 at 9:27 am

i got my bb a month a go and every time i turn on the WI FI it starts rebooting.. and sometimes it takes hours to finally stop! can anyone please tell me how to fix this problem?

also, i deleted the email icon im not sure how. and iv been trying to get it back. any ideas?

#10158 Katie on March 29th, 2009 at 4:10 am

Just did a battery pull on my BB Bold, and it is taking FOREVER to turn back on, will go to a white screen with a hour glass in it, then the light will go off and the red light will stay on, then go back off,and repeat… it has been doing so for about 12 mins now…what is wrong with it?

#10194 Clint on March 31st, 2009 at 2:17 pm

how i do i fix a phone that wont charge. its not my bat. or charger. it says charge for 2 seconds, then it stops charging….. can blackberry be fixed??

#10258 adolfo flores on April 5th, 2009 at 12:34 pm

when dial i cant hear anything no ring but the call goes out they can hear my voice but cant hear not unless i use the speaker.

#10260 Amy on April 5th, 2009 at 3:11 pm

i have a blackberry curve 8310. it tells me several times a day that my sim card is rejected, or there is an error with it. i have had the sim card changed twice, and it’s still doing this. also, it will shut off and reset itself everytime i change my text tone. and sometimes it will shut off like that while im texting. what do i need to do?

#10337 James Villegas on April 9th, 2009 at 10:30 am

What does the battery indicator with a line across mean in a blackberry Curve 8310?, do I need a new battery or have my BB serviced? it’s not the small battery indicator in the upper part of the screen this one takes up the whole screen

#10356 James Villegas on April 10th, 2009 at 11:14 am

I got my phone to work I clean contacts both on battery and on the phone I used isopropyl alcohol. (we use it here at work.) Hope this helps anyone with same problem.

#10382 Stop memory leaks with Memory Eye | BB Geeks on April 13th, 2009 at 7:30 am

[...] without even prompting you. So what can you do about it? You can figure out the warning signs and pull your battery, or you can get an application which monitors your memory usage. That’s Memory [...]

#10432 Lisa on April 14th, 2009 at 10:48 pm

I switched carriers and phones so my Blackberry 8830 hasn’t been charged in a while. I might try to sell it so I plugged it in to charge again… the red light saying it’s charging came on for a minute, but then turned off and the screen went gray with a battery and lightning bolt through it. What does this mean?! Is the battery completely dead and needs to be replaced?

#10562 frankie on April 21st, 2009 at 10:57 am

My blackberry wont charge, and is showing no signs of life!
The screen is black (off) and when i plug it into either the main plug socket or USB port, nothing happens.
It ran out of battery at the weekend so i charged it for 24 hours and there is no sign that it is charging. what should i do?!

#10567 So you bought a BlackBerry Storm…now what? | BB Geeks on April 21st, 2009 at 11:07 am

[...] How to solve any BlackBerry problem. A battery pull works just as well on a Storm. [...]

#10672 tom v on April 27th, 2009 at 10:11 am

how can i pull up You Tube on my Blackberry??

#10989 claudia on May 12th, 2009 at 4:37 pm

the trackball of my bb is not working right can go up or sideways but not down.

#11057 shiv on May 14th, 2009 at 10:18 pm

my blackberry 8310 curve went off randomly..now when i put the charger in the red light stays on for 10-20 seconds and then keeps going off..i tried using a usb cable..same problem..im really frustrated

#11111 tracy on May 18th, 2009 at 2:15 pm

how do i change my message tone? i have a blackberry flip 8220

#11165 georgie on May 21st, 2009 at 9:04 am

i have a blackberry curve 8320 (i think) and i’ve been using the msn for months, although suddenly i’m not recieving any messages! they’re recieving mine, but i either recieve a few or none! my internet and facebook is fine, so its nothing to do with the connection. i then donwloaded the latest msn and it still didnt work.
i then tried (as i read it on a forum) going to advance options, service books, and then clicking on view, HRM, and register now, for each WLM there was.

it’s still not working, and now my interent says ‘unable to connect to the internet’!!! please help me!!!

#11166 georgie on May 21st, 2009 at 9:09 am

oh an when i registered i got an e-mail saying ‘your handheld has been registered to the wireless network’…is that Wifi, cause i think i’m on the other type of internet where you can pick it up anywhere!??

#11175 Jonny on May 21st, 2009 at 11:56 pm

I just got a blackberry 8220 3 days ago, i can send and receive picture messages, and i can send sms mesages to anybody and itll go through, but when they try to reply it wont come through, my sister got the dash and it has no problems at all, any idea what the problem is or could be? And what can i do to get rid of it?

#11181 Cooper on May 22nd, 2009 at 8:05 am

That message means that your device has been registered with your carrier and you can now browse the web and use your data plan.

To be sure you are on wifi, look in the top right corner to see the wifi logo in white.

To set up your wifi connections go options > Wifi connections > change settings and save.

#11182 Cooper on May 22nd, 2009 at 8:25 am

I suggest giving it the ol battery Pull. Pull the battery out while the device is powered on - leave out for at least 30 seconds - pull your sim card out as well.

After 30 seconds pop the battery and sim card back in and your problem should be fixed.

#11207 ISA on May 23rd, 2009 at 7:32 pm

heey dudes ,,

i cant access my media in my BB curve 8900 .. all my things are hidden .. i know how to get to the hidden files but i never hidden them ??

if i go to media then explore then media card .. then show hidden .. i will find a folder named Blackberry hidden and some folder name 3.cmd and also d1vmq.exe and they all hidden !!
ok if i enter the hidden Blackberry folder ill find all the stuff that should be in my media !!

help me out here :(

#11237 Mitchell on May 25th, 2009 at 4:24 pm

Hi, I have the blackberry bold(not sure what the number is) but it is the black one with the leather battery cover. Anyways when I get into my browser i can select links and everything but i cannot select buttons(i.e the search button on google/youtube). It is debilitating but its agitating. I tried using enter but it still does not work. Thanks in advance. :)

#11253 Joe on May 26th, 2009 at 7:25 am

Sounds odd Mitchell. The only thing I can recommend is looking into resending your Service Books and/or Host Routing Tables. Not sure that will do anything, but it’s worth a shot:

http://www.bbgeeks.com/quick-tips/what-is-a-service-book-what-is-a-host-routing-table-881448/

#11274 Courtney on May 27th, 2009 at 12:04 am

Hi! I need help!
I somehow changed my phone from normal colors to gray scale, on my Blackberry Bold 9000.
I don’t know how I got there, or how to fix it - please help!

#11386 Eduardo on June 2nd, 2009 at 6:55 am

Hi,

My reply command is not working. When i receive a message and i ask reply (or reply to all) it will not give me the option send afterwards. But if i receive the same message and I forward to the same person, it works !!!

Is that a setting problem ?

I tryed all possible options and did not fix it.

#11399 Cooper on June 2nd, 2009 at 12:46 pm

@Eduardo Sounds like just a glitch - try pulling the battery while the device is on - leave it out for 30 seconds and then replace.

#11511 nasser on June 7th, 2009 at 2:40 pm

hi BBgeeks. i seem to have a problem with my blackberry. every time i insert my simcard in the phone and switch on the phone, at the top of the screen it says ” please insert sim card” when i just inserted it. this always happens to me. what should i do? should i take my bb to the shop or something or should i just try fix it myself?

#11659 Rahul on June 12th, 2009 at 5:18 am

I have a blackberry bold, everytime i insert a media card( 2GB 4GB or 8GB), the phone gets weird,,, it will abt 5 to 6 times a day restart automatically and keep verifying. So i took the media card out and left it without one for a day, and no problems. a new media card or old, doesnt matter it does that. does any one know what this problem is??? I have even updated the firmware and it still does not help….

#11769 Joe Crooks on June 16th, 2009 at 10:39 pm

Help. My Blackberry Curve 8330 stopped taking calls! It doesn’t ring at all on my end or show a call log and callers trying to reach me only hear a dial tone. I’ve done the battery pull and updated the software to no avail. Any help out there?
Joe

#11838 Norma on June 18th, 2009 at 2:53 pm

Help…all of a sudden I can’t hear anyone calling me and they tell me it’s like I’m in a cave at their end…I have tried pulling the battery more than once. It won’t even work with my bluetooth headset…what can I do? thanks

#11857 Cooper on June 19th, 2009 at 12:48 pm

@Norma Try calling yourself from another line and leaving a voicemail - then go in and check that voicemail and delete.

#11912 Rogan on June 21st, 2009 at 8:47 pm

My phone keeps one deleteing my texts and my call. Ive taken out my battery and tryd everything, an it stil wont work

#11923 Cooper on June 22nd, 2009 at 8:36 am

@Rogan Your BlackBerry is most likely running low on internal memory - read this post for ideas on how to free up some space
http://www.bbgeeks.com/blackberry-guides/8-ways-to-trim-the-fat-from-your-blackberry-88493/

#11938 Sheila on June 22nd, 2009 at 9:24 pm

I dropped my BB I can not get it to power back on
I have tried pulling the batery any suggestions?
the red light is remaining on

#12118 Femi on June 28th, 2009 at 6:19 am

Been using my BB 8900 Curve (Javelin) for some time now. Was making a call while the charger was plugged in. Dropped the call, place the phone on my bed where it continued charging, went to the bathroom, came back and the phone was dead, except for the red light that kept blink intermittently. Removed the battery for hours, put it back in, it was the same thing, phone doesn’t come on except for the blinking red light. Tried using the USB charger, same thing.
Any suggestions?

#12132 Cooper on June 29th, 2009 at 8:00 am

@Femi Sounds like you may need to wipe your device and reload the os. It may just be a nuked battery though so I would check that first. Bring it into a store and ask if you can swap the battery for a minute to see if it comes to life.

#12180 Chere on June 30th, 2009 at 8:29 pm

I have a blackberry 8320, recently it keeps deleting all my texts even though I have it on keeping texts ‘forever’, it also deletes my call list and sometimes my texts dont come in at all. what is happening? please help.It’s brand new

#12189 wil on July 1st, 2009 at 8:50 am

I have a 8310 Curve. Have had it for 16 months with no problem. REcently it started to turn off in a the middle of my converstaion, and i know it was charged over night. ATT changed the SIM, i have upgraded the software and still the same. Can someone tell me what could be causeing this

#12221 rodney on July 2nd, 2009 at 1:09 pm

usb port is broken - is there any other way to charge the blackberry pearl?

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