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One of the joys of BlackBerry ownership is the BlackBerry Messenger application. It’s a neat little program which is frequently used by BB addicts to communicate with one another. It’s quick, easy, and comes pre-loaded on all new BlackBerry models. What if you don’t have it, though? You might have deleted it to clear some memory; you might have thought it unnecessary at first; or you just might have screwed up at some point. In any case, it’s not difficult to recover.
The easiest way is to use BlackBerry Desktop Software. After connecting your Berry, select Apploader, then Add-Remove. Check BlackBerry Messenger, or make sure it’s checked. Select finish. As with all Desktop Manager transactions, make sure you back up your device before executing. You never know what can go wrong during the installation process (like tripping over the USB cord when running out to answer the phone…grumble grumble grumble).
If that’s not doing it for you, or if you don’t have Desktop Software, don’t fret. There’s still another way. You can go to this site, which will allow you to download Messenger. You need Internet Explorer (seriously?) with Active X. If you’ve got that, you can get Messenger.
So, if you’ve made the mistake of deleting BlackBerry Messenger and want it back, you can reverse course with either of these methods. As a final note, you can also use the Desktop Manager solution to reinstall BlackBerry Maps.
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29 Comments ↓
I deleted bb messenger from my storm thinking I wasn’t going to need it.. to free up some space… now I’d like it back. The problem: #1 I have a Mac #2 the OTA is only for versions 4.0 and 4.1. What should I do? If I were to go to Verizon, would they be able to reinstall for me? Or is there anouther wat around it so I could do it myself? Thanks in advance for your insight!
cjones, I’d suggest trying to find a friend with a PC. Other than that, you can try Verizon. Not sure they’ll help, but worth a shot.
I dont have the bbm and I the problem is that the site above doesnt work, it sais: “Downloads via a USB connection are not enabled for this product. Please visit our mobile download site at using the browser on your BlackBerry® smartphone.” can someone help me out??
@LUIS You can try this link instead to download BBM via USB:
http://na.blackberry.com/eng/devices/features/im/blackberry_messenger.jsp
That link also doesn’t work. It seems BB have removed the ability to download it directly from them. My messenger disappeared after an OS upgrade.
I got the same problem!
Please Help!
It looks like the way to do this is to use Application Loader in Desktop Manager. So annoying that they took down that link.
Helpppppp!! My BBM just disappeared, nowhere to be seen except in the advanced options menu, which i deleted it from thinking I could re-install. Have downloaded BB desktop manager and when I click the application loader, all it shows is Facebook & MSN Messenger. BBM is nowhere to be seen!! When I click ‘browse’ it just enables me to search my computer, is there anywhere I can D/L bbm for my pc?? none of the links work :(
Got the same problem! My BBM is gone after upgrading. And none of the website enables us to download the software. Any solution? Help please!
@sabrina @Lauren
Read this link to find steps to recover your BBM
http://www.bbgeeks.com/quick-tips/how-to-re-install-blackberry-messenger-881849/
The above link doesn’t help to recover
via the OTA alternative. Has anyone found
a WORKING path?
I have deleted BBM by mistake and have tried all the above suggestions to get it back but none of them are working. Any other suggestions?
Someone please help, i’m having the same issue. I deleted it and i have tried the steps above to recover via desktop mgr and via OTA, nothing is working. Please someone find a backdoor to this, I do not want to reinstall the entire OS again and loose everything. I have an 8330, wish it was a Storm.
just in case your BB messenger crash like mine did (and for some reason, like me, you haven’t backed up your data yet and you couldn’t find blackberry messenger in the application list on your desktop manager), here’s what to do
go to this link from your desktop: http://na.blackberry.com/eng/support/downloads/download_sites.jsp
click on your service provider – select your handheld type (from the pull-down menu) – click next
select one of the software to download (based on the current version & platform running in yr handheld at the moment – the software platform and applications version numbers can be found under Options – About screen on the handheld) – click download
fill-in all the required information – proceed w/ download
once download is completed, run/install the program on your desktop
once installed, open your blackberry desktop manager and connect your handheld to your desktop
click on application loader and click add / remove application
make sure to check the box for blackberry messenger and all the boxes for other applications (except for some of the language options that you find unnecessary to have in your BB)
click next (bottom right) – wait til the list of applications to be updated/added/removed appear
click finish (bottom right)
unfortunately, if you haven’t backed up your data yet, your BBM contacts will be lost and you have to add everyone’s PIN again
i did that but the after i install the applcation and conect the phone in the application add and remove nothing show up except the windows messenger !!! please help
email me please malhurr@gmail.com
I am having this same problem, last night my BBM icon just disappeared. I have a Mac so I do not have the option of using Desktop Manager to reinstall. How do I do this?
There is an OTA link to the old BBM in this post
http://www.bbgeeks.com/blackberry-applications/having-troubles-with-the-new-blackberry-messenger-50-883130/
if this is work thankyou !! =)
wow you saved my day!!! thank you!
but now I have another problem… when my bbm was gone, my browser was also gone, then when I reinstalled bbm my browser reinstalled too… but then I restored my bbm contacts and the browser is gone again!!! can you please help me now??
Nori, this should help:
http://www.bbgeeks.com/quick-tips/what-to-do-if-you-dont-have-blackberry-internet-browser-881146/
ok nevermind I just found the “cure”..
@ Joe: thanks for you help anyway! that’s just what I have found :)
hey i tryed doing that and it said validation failed becasue a module marked for add is not available on local disk
what shouldd i doo???
Do You Need Internet For Blackberry Messenger ?
Yes you will need to sign up for a BlackBerry data plan with your provider in order to use BBM
When I try downloading via the site, this appears; No USB Driver Installed
The BlackBerry USB Driver is not installed. Please install the correct USB driver to download the application.
What should I do ?
Thanks
Hi I deleted my blackberry messenger and I have Desktop Manager, and in application loader does not appears blackberry messenger. And in the web site it says that is just for versions 4.0 and 4.1, I have 4.2.2. Hope you can help please!!
you can find instructions for grabbing BBM for 4.2 here
http://www.blackberryforums.com/general-blackberry-discussion/92324-no-blackberry-messenger-your-os-4-2-device.html
MA
That worked great for me, many thanks to bbgeeks.com also!!!!
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