Overview:
Stationed in Bellevue, Washington, T-Mobile is famous for its commercials starring Catherine Zeta-Jones. It’s also known as a leading national carrier of wireless services, including data, voice and messaging. They assure their customers that they’ll offer the best coverage so that users can “stick together”.
Pros: T-Mobile’s data plans are some of the best in the industry – not only do they offer quite a few voice minutes that can be used wherever and whenever, but they also give users unlimited email from up to 10 accounts, unlimited Web browsing, domestic text and instant messaging, and no long-distance or roaming charges within the USA. As well, if you get a BlackBerry Enterprise plan, you get unlimited BES access. That’s excellent! The prices are pretty good, too.
Cons: If you go over your minutes, you’ll be charged $0.35 a minute, but T-Mobile gives you enough that this probably won’t happen often. International services are available, but you need to have an additional credit check first. You get 300 text messages with BlackBerry Unlimited, but if you go over, texts are $0.15 each.
Detailed Provider Information:
Voice Plan Options: T-Mobile has five BlackBerry plans. For the BlackBerry Minutes and Mail Enterprise plan, you get 1000 Whenever minutes per month, and it costs $69.99 a month. The BlackBerry Minutes and Mail Enterprise Ultra comes with 1500 monthly minutes and costs $89.99 a month. The BlackBerry Minutes and Mail Internet plan has 1000 monthly minutes and costs $59.99 a month, and the next step up, the BlackBerry Minutes and Mail Ultra plan has 1500 monthly minutes and costs $79.99 a month. The only plan that doesn’t have any voice minutes is the BlackBerry Unlimited, but it does have unlimited data and costs $39.99 a month.
Data Options: All BlackBerry plans have unlimited data per month.
Messaging Options: You get unlimited text messages and unlimited IMs with most T-Mobile BlackBerry plans.
Customer Service: T-Mobile has a knowledge base on their website that’s full of information on any and every plan. If you can’t find your answer there, you can log into your account and access My T-Mobile Support, which is a personalized help feature. If you still can’t get the answers you need, there is a contact link that will direct you to email or telephone support.
Contract: Most phones require a one or two-year contract. If you want to terminate your contract early, you must pay $200.
Messaging: Unlimited text messaging is provided with most BlackBerry plans from T-Mobile. With the BlackBerry Unlimited plan, you get 300 messages and extra messages are $0.15 each.
International Calling and Messaging: You can purchase an international calling plan, T-Mobile’s WorldClass International Service. This requires extra credit approval, but you can call outside of the USA with no monthly fee.
See Terms and Conditions here.
Roaming Charges: There are no domestic roaming charges on the BlackBerry plans.
Activation Fee: All plans include a one-time activation fee of $35.
Additional Features: You can get CallerTunes, which allows your callers to hear music, sound effects, or short spoken clips instead of ringing; Web Guard, which allows you to restrict access to over-18 material on your phone; and discounted long-distance to Mexico – when you pay $4.99 a month, you can make unlimited calls for $0.07 a minute to landlines and $0.26 to mobile phones.
Insurance: T-Mobile offers equipment protection, which is an additional warranty service. It protects your device against loss, theft or damage.
Phones: T-Mobile offers many stylish BlackBerry models, including the Pearl 8130. Actually, T-Mobile is one of the bigger companies, so they offer most of the current BlackBerry choices on the market.
Some Additional BlackBerry Models Available:
BlackBerry Pearl 8100
BlackBerry 8700g
BlackBerry Curve
BlackBerry 8800
Coverage Map: The T-Mobile coverage map can be found here: For more personalized coverage, enter your zip code.
A few months ago I upgraded my phone to a BlackBerry with T-Mobile. It is one of the best moves I have ever made for my business. I can get my email on the go, talk to clients and just about anything else I need while away from my computer.
It was only $19.99 to add BlackBerry service. At the time of upgrading T-Mobile offered a $50 rebate which was also nice.
The process was easy peasy. I was able to order my new phone right online and I received it in five days. It was easy to set up and customer service was helpful when I called to add on internet service.
When filling out the rebate form online it said it would take 4-6 weeks to arrive but it was here in just under 2 weeks.
All in all, I am thrilled with my new BlackBerry and my service with T-Mobile.
I upgraded to the Blackberry Curve. It has been a great move for me. I had trouble getting a good signal at my office. But with the WIFI Hotspot@Home I can get calls while in the office via WIFI from my office. When I leave the office, it automatically changes over to t-moblie cell service. I also use no airtime if I start the call at my office & continue the conversation on the road. It is great! I also love the blackberry phone & plan with unlimited email & internet browsing.
I love T-Mobile in all honesty. The unlimited plan rocks and while I would complain about them charging me for international text messages when I have an "unlimited text messaging" plan, it is the only complaint I'd ever be able to come up with. I had the 8700. Customer support was great and the online account management was beyond easy. I had great coverage, even during my trips to Canada and Europe.
I upgraded to the blackberry curve and I have been impressed by t-mobile service and the BB data plans are not that bad.
Way to go t-mobile
I've had T-Mobile for 2 years now and recently upgraded to the Blackberry curve. I am very happy with them and will continue to be a customer of theres, Customer service is almost always the best, only real complaint I've had with them is they keep pushing the 3g network back so it seems like it will never come out. but with the blackberry that isn't to big of a deal anyway.
I Switched to T-Mobile when I needed an extra line for my daughter. With Verizon, I would be paying over $130/month for two lines. Also, Verizon does not have the Blackberry Selection that T-Mobile has. Now I pay under $100/month for two phone lines and unlimited internet and email on my new Blackberry Curve. I have had no problem with coverage so far. Honestly, I was skeptical at first to swith over to T-Mobile, but I am glad I did. I get better service, the same coverage, but a cheaper phone bill with 2 lines with t-mobile, than with 1 line with Verizon. Also, the My 5 Favs is AWESOME!