Comments on: BBGeekcast: September 18, 2009 – Episode 82 http://www.bbgeeks.com/podcasts/bbgeekcast-september-18-2009-episode-82-883532/ Industry coverage, news, original feature articles, how to guides, videos, podcasts and reviews of BlackBerry service providers, software, accessories, hosted exchange providers and more Thu, 18 Mar 2010 12:30:50 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: Scott Spillers http://www.bbgeeks.com/podcasts/bbgeekcast-september-18-2009-episode-82-883532/comment-page-1/#comment-14191 Scott Spillers Wed, 23 Sep 2009 19:17:39 +0000 http://www.bbgeeks.com/?p=3532#comment-14191 FYI, the BlackBerry Tour 9630 trackball issue was resolved and is no longer present in Tours manufactured after August 3, 2009. After RIM tech support shared this bit of information with me, I contacted Sprint and they allowed me to exchange my Tour for a new one manufactured on August 11, 2009. The trackball on the new Tour is perfect. It is still unclear what cause of the trackball issue is. The newer Tours are running the very same OS version 4.7.1.40, but some Verizon Tour owners have reported that upgrading to OS version 4.7.1.53 has corrected the trackball issue. FYI, the BlackBerry Tour 9630 trackball issue was resolved and is no longer present in Tours manufactured after August 3, 2009.

After RIM tech support shared this bit of information with me, I contacted Sprint and they allowed me to exchange my Tour for a new one manufactured on August 11, 2009. The trackball on the new Tour is perfect.

It is still unclear what cause of the trackball issue is. The newer Tours are running the very same OS version 4.7.1.40, but some Verizon Tour owners have reported that upgrading to OS version 4.7.1.53 has corrected the trackball issue.

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