Editorial Rating
Overview:
Based in Baltimore, Maryland, and founded in 2003, NetVigour is a hosted Exchange and Web hosting company. They assure their clients that they only hire the best, most certified engineers to serve their customers better.Pros: NetVigour provides three different plans for users, from 3 mailboxes to 20 mailboxes. Mailbox sizes start at 250 MB and go up to 1 GB, depending on the plan. NetVigour provides nightly backups that are retained for 14 days. As well, you get anti-virus and anti-spam, unlimited public folders, unlimited email aliases, and more. You also get multiple domain names, which aren’t always offered with other companies.
Cons: They offer unlimited attachment size, but this can be a disadvantage because your recipient may not have the same privileges and your attachment may be too big to go through. Prices are a little high for the lowest mailbox size – other companies charge less and you get more disk space. As well, if you want the least expensive plan, you must have at least 3 users to sign up.
Detailed Provider Information:
Version of BES: (Microsoft Exchange, IBM Lotus Domino, Novell Group Wise) NetVigour uses Microsoft Exchange 2007. Plans and Pricing: NetVigour offers three plans, all of which require a minimum of three mailboxes. The 500MB plan costs $8.85 per mailbox per month, the 1GB plan costs $10.95 per month, and the 2GB plan costs $12.95 per month. BES access costs an additional $9.95 per user per month.
Firewall Protection: Extra security is offered through NetVigour for $1 per mailbox. This enhanced security package gives you better protection over your mail because it allows each user to individually configure their security settings.
Anti-Spam and Virus Protection: Basic anti-spam and anti-virus settings are included with most plans, and if you want more advanced protection, NetVigour offers enhanced mail security for $1 a user.
Set-up Fee: If you want to sign up for BlackBerry Mobile Sync, it will cost you a $39.95 set-up fee. Mailboxes carry a set-up fee of $5 per mailbox.
Other Devices Supported: NetVigour supports BlackBerry, Treo, Apple and Pocket PC devices.
Customer Service: All plans include 24/7 customer service, based in the U.S. As well, NetVigour offers a web-based portal for its current users and access to support docs. The company prides itself on personalized support.
Backup History Storage: NetVigour performs daily backups onto tape and weekly system backups.
Uptime Guarantee: 99.9% according to the SLA.
Additional Services: NetVigour offers Web hosting services, dedicated servers, collocation and SharePoint for a variety of companies.
Fee to Change BlackBerry for Current Customers: There is no charge for this service.
