Overview:
Established in 1994, Mistral assures its customers that it is the number one ISP in the UK. It offers its customers high-quality, high-speed resilient network performance. As well, Mistral is a Microsoft Gold partner.
Pros: Mistral offers a 30-day business email trial so that users can try out the service before they commit. They offer pricing by the amount of users on the service. Mistral gives users individual and shared calendars, group scheduling, Web access, content searching and index, task management and assignments, and regular backups. As well, anti-virus and anti-spam protection is included. Because they cater to UK users primarily, all prices are in pounds, so there’s no figuring out to do.
Cons: Extra storage costs are per month - £15.00 per 500 MB, and £5.00 per 100 MB.
Detailed Provider Information:
Version of BES: Mistral uses Microsoft Exchange 2003.
Plans and Pricing: Mistral offers several SharePoint hosting plans for companies, depending on how many users need mailboxes. For each plan, there are seven tiers that include different features and amount of disk space. All plans have a storage range of 100 MB to 5 GB.
The first plan, 1-4 users, ranges in cost from £3.29 to £5.78 a month per user, depending on the size of the mailbox. You will have to pay a set-up fee of £35. The second plan, 5-10 users, ranges in cost from £2.99 to £5.30 per user, per month. The set-up fee is £50. The third plan, 11-50 users, ranges in price from £2.24 to £3.97 a user per month, with a set-up fee of £75.
For larger companies, the next plan is 51-100 users. The price ranges from £1.68 to £2.98 per user, per month. The set-up fee is £100. 101-250 user plans cost £1.26 to £2.23 per user, per month. The set-up fee is £150. Lastly, the 501-1,000 user plans cost £0.71 to £1.26 per user, per month. The set-up fee for those is £200. Anything over 1,000 is priced upon application.
Mistral offers BlackBerry Enterprise service at £10.00 a month, per user, when you have an Exchange mailbox. As well, they support Windows Mobile 5 devices, which is included in the price of the mailbox.
Firewall Protection: Mistral offers mail encryption in the form of a 128-bit SSL certificate for £200 a year, including set-up.
Anti-Spam and Virus Protection: Virus and anti-spam protection is included with all plans.
Set-up Fee: Set-up fees are charged with every plan, for every mailbox. However, they are one-time fees.
Other Devices Supported: Mistral supports BlackBerry and Windows Mobile 5 devices.
Customer Service: Mistral provides 24/7 service for their customers through telephone and email. They also monitor your connection closely so that they fix problems as they come up.
Backup History Storage: Nightly backups are performed to make sure that your data is safe and can be recovered if there is an emergency.
Uptime Guarantee: Mistral offers a 100% uptime guarantee.
Additional Services: You can get security services, connectivity services, voice, storage and backup, and applications, as well as full hosting services from Mistral.
Fee to Change BlackBerry for Current Customers: There is no charge for this service.
