Overview:
Founded in 2003, JustExchange is a Microsoft Exchange Hosting company. They provide reliable hosting service to customers and pride themselves on having highly-trained, professional engineers to keep the systems running smoothly.
Pros: JustExchange provides both dedicated and Exchange hosting for its customers. You get free anti-virus and anti-spam, Outlook Mobile and Web Access, ActiveSync, public folders, a mail hosting control panel and more. They also provide free technical support and a corporate address list. Prices are pretty good for what you get.
Cons: Their beginner plan does not include free Outlook 2003 or 24/7 technical support and their mailboxes are quite small. Purchasing more storage is a bit expensive, too - $10 per 200 MB a month.
Detailed Provider Information:
Version of BES: (Microsoft, IBM Lotus Domino, Novell Group Wise) JustExchange uses Microsoft Exchange 2003.
Plans and Pricing: JustExchange offers three different plans, depending on your hosting needs. The Beginner Plan includes 50 MB of storage and Outlook Web Access. You also get anti-virus and anti-spam protection and 9-5 technical support. The plan costs $7.00 a month, but it doesn’t include any BlackBerry Enterprise service, nor does it include full Outlook connectivity.
The Standard Plan includes 200 MB of storage per mailbox, and allows you to send large attachments, have access to public folders, have the use of Outlook Mobile Access, and ActiveSync. It also includes 24/7 technical support, free Outlook 2003 and anti-virus and anti-spam. It costs $10.00 a month for each mailbox.
The Advanced Plan offers 1 GB of disk space per mailbox and includes free Outlook 2003. You also get access to public folders, the ability to send large attachments, ActiveSync and Outlook Mobile Access, 24/7 technical support and anti-virus and anti-spam protection. It costs $50.00 a month for each mailbox.
Discounts may be available for the Standard and Advanced Plans if your organization qualifies.
Firewall Protection: None.
Anti-Spam and Virus Protection: Anti-virus and anti-spam is offered through all plans.
Set-up Fee: No set-up fees, according to the website
Other Devices Supported: JustExchange supports BlackBerry and Windows Mobile 5.0 devices.
Customer Service: All plans include 24/7 technical support. They have Microsoft-trained engineers that respond to every call promptly.
Backup History Storage: Regular backups are performed to make sure that you don’t lose any data.
Uptime Guarantee: 99.9% according to the SLA.
Additional Services: JustExchange offers many solutions, including spam solutions, secure email, disaster recovery, system maintenance, and more.
Fee to Change BlackBerry for Current Customers: There is a $50 charge for this service.
Our company of 40+ people used Just Exchange for over a year. We were happy with their service until one day we received an e.mail from JE stating that they are getting out of the small to med size business. In NOV 2007, we were forced to migrate to a new provider in less than 30 days.