Overview:
Hewlett-Packard (HP), one of the oldest computer companies of the market, was founded in 1939. They offer a myriad of products and services, including hosted Exchange.
Pros: HP is a leading company in the industry, and their services reflect that. With their plans, you get 30 days free, free Outlook 2003, Outlook Web Access, ActiveSync for Premium plans, domain names, anti-virus and anti-spam scanning, and more.
Cons: The prices are quite high for storage – for every 100 MB, you pay $9.95, which is almost $4 more than any other company reviewed here.
Detailed Provider Information:
Version of BES: HP uses Microsoft Exchange 2003.
Plans and Pricing: HP has two plans, Basic and Premium. Basic plans start at $3.20 per month, per user and include 10 MB of storage. Premium plans start at $11.95 per month, per user and include 100 MB of storage. Both of these are smaller than some companies. You get different services with different plans. If you want to set-up a BES, HP charges a $49.95 set-up fee and the plan is $9.95 a month, per user. However, this is only available to Premium account holders.
Firewall Protection: HP is an accredited company that offers network tools to protect your Exchange servers.
Anti-Spam and Virus Protection: Depending on the plan that you have, HP offers basic anti-virus and anti-spam protection for your email. However, for an extra fee, you can order advanced anti-spam and content filtering services. This will cost you $1.50 a month, per user.
Set-up Fee: HP charges set-up fees of $49.95 for BES support.
Other Devices Supported: HP supports BlackBerry and Pocket PC.
Customer Service: The company offers 24/7 phone and Web-based technical support. Users also have access to a knowledgebase, tutorials, FAQs, procedures, best practices and other information online.
Backup History Storage: HP performs nightly backups on your data.
Uptime Guarantee: HP offers a 99.5% uptime guarantee. It is listed in their SLA.
Additional Services: You can get Mailbox Data Migration, VPN services, and more. HP is a well-known technology company – you can buy anything computer-related from them.
Fee to Change BlackBerry for Current Users: There is no fee for this service.
