Editorial Rating
Overview:
DSLExtreme was founded in 1999 and since then, has been a leading provider of Internet services and hosted Microsoft Exchange. They serve thousands of clients in 21 major areas across the country.Pros: DSLExtreme offers users a 30-day trial and free set-up, which is practically unheard of in the industry. You also get a global address book, Outlook Mobile Access, anti-virus and anti-spam, task management and more. The Exchange accounts include shared calendars, Outlook Web Access, public folders, and automated set-up of mobile devices. As well, prices are incredibly low and extra storage prices aren’t that bad, either.
Cons: You only get the low price for three months (or six months for the standard mailboxes), then it jumps to $9.95 and up, which is about normal through the industry.
Detailed Provider Information:
Version of BES: (Microsoft, IBM Lotus Domino, Novell Group Wise) DSLExtreme uses Microsoft Exchange 2007. Plans and Pricing: DSLExtreme offers three plan types. for its DNAMail Hosted Exchange service. Personal Mail provides 1GB of storage per mailbox and costs $2.95 per month. This does not provide MAPI/POP/IMAP access, mobile access, or share tasks, contacts, and calendars. Standard Mail provides 3GB of storate per mailbox and costs $8.95 per month. This does include MAPI/POP/IMAP access, mobile access, shared items, as well as 50MB of Sharepoint. The Unlimited Mail option provides unlimited storate per mailbox for $12.95 per month. It includes all the extras of the Standard Mail tier. BES services cost an extra $9.95 per user per month.
Firewall Protection: DSLExtreme monitors your server and connections carefully 24/7 and employs network tools to make sure that your data remains safe.
Anti-Spam and Virus Protection: All plans include anti-virus and anti-spam protection as part of the service, for no extra charge. Enhanced anti-span and virus protection can be purchased for an additional $2 per month per mailbox.
Set-up Fee: There are no set-up fees at all, for any of their plans. BES set-up costs $19.95 per user.
Other Devices Supported: BlackBerry, Treo, and Windows Mobile 5.0 devices.
Customer Service: There is an online knowledge base and support links to help you with set-up and other problems. As well, you can also contact them by using their website or their phone number.
Backup History Storage: Regular backups are performed to make sure your data remains safe. Archiving costs an extra $12.95 per user per month.
Uptime Guarantee: 99.9%, according to DSLExtreme’s SLA.
Additional Services: Along with Hosting services, DSL Extreme provides email archiving, DSL service, co-location and domain names.
Fee to Change BlackBerry for Current Customers: There is no charge for this service.
