DSLExtreme was founded in 1999 and since then, has been a leading provider of Internet services and hosted Microsoft Exchange. They serve thousands of clients in 21 major areas across the country.
Pros: DSLExtreme offers users a 30-day trial and free set-up, which is practically unheard of in the industry. You also get a global address book, Outlook Mobile Access, anti-virus and anti-spam, task management and more. The Exchange accounts include shared calendars, Outlook Web Access, public folders, and automated set-up of mobile devices. As well, prices are incredibly low and extra storage prices aren’t that bad, either.
Cons: You only get the low price for three months (or six months for the standard mailboxes), then it jumps to $9.95 and up, which is about normal through the industry.
Version of BES: (Microsoft, IBM Lotus Domino, Novell Group Wise) DSLExtreme uses Microsoft Exchange 2007.
Plans and Pricing: DSLExtreme offers three plan types. for its DNAMail Hosted Exchange service. Personal Mail provides 1GB of storage per mailbox and costs $2.95 per month. This does not provide MAPI/POP/IMAP access, mobile access, or share tasks, contacts, and calendars. Standard Mail provides 3GB of storate per mailbox and costs $8.95 per month. This does include MAPI/POP/IMAP access, mobile access, shared items, as well as 50MB of Sharepoint. The Unlimited Mail option provides unlimited storate per mailbox for $12.95 per month. It includes all the extras of the Standard Mail tier. BES services cost an extra $9.95 per user per month.
Firewall Protection: DSLExtreme monitors your server and connections carefully 24/7 and employs network tools to make sure that your data remains safe.
Anti-Spam and Virus Protection: All plans include anti-virus and anti-spam protection as part of the service, for no extra charge. Enhanced anti-span and virus protection can be purchased for an additional $2 per month per mailbox.
Set-up Fee: There are no set-up fees at all, for any of their plans. BES set-up costs $19.95 per user.
Other Devices Supported: BlackBerry, Treo, and Windows Mobile 5.0 devices.
Customer Service: There is an online knowledge base and support links to help you with set-up and other problems. As well, you can also contact them by using their website or their phone number.
Backup History Storage: Regular backups are performed to make sure your data remains safe. Archiving costs an extra $12.95 per user per month.
Uptime Guarantee: 99.9%, according to DSLExtreme’s SLA.
Additional Services: Along with Hosting services, DSL Extreme provides email archiving, DSL service, co-location and domain names.
Fee to Change BlackBerry for Current Customers: There is no charge for this service.
I have DSLService from DSLExtreme. 1.5Mb was too low so i upgraded to 3Mb. I went out of town and my phone line got disconnected. Got my phone working again and it took 10 days for DSLEXteme to bring up the service. Now they are saying that they can't give me 3Mb because i am too far away. They also redid my contract so i have to wait another year or pay $250.
I have DSLService from DSLExtreme. 1.5Mb was too low so i upgraded to 3Mb. I went out of town and my phone line got disconnected. Got my phone working again and it took 10 days for DSLEXteme to bring up the service. Now they are saying that they can't give me 3Mb because i am too far away. They also redid my contract so i have to wait another year or pay $250.