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Joe

AOL Mail survey: We’re pretty addicted

Posted by Joe on July 30, 2008

Every year, AOL issues a survey regarding email addiction. Since many BlackBerry users consider themselves email addicts, I figured we’d take a look.

What’s surprising is that only 51 percent of respondents said they check email more than four times a day. Really, though, what constitutes one instance of checking email? I’ve got my Gmail and a mail client, plus my BlackBerry, around all day. If I click over to Thunderbird, does that mean I’ve checked my email? If so, I probably check it a dozen or two times a day. I’m sure more than 51 percent of the people I talk to can say the same.

Then there’s the whole vacation issue. Over half of those surveyed, and 78 percent of those who have BlackBerry or other mobile devices, check their email on vacations. Whether this means checking it once or checking it multiple times, the survey does not say. The worst part, though, is that 19 percent chose vacation spots based on email access. Though that’s a far less limiting proposition than it was years ago.

They also rank the most addicted email cities. New York is No.1. No surprise there. Houston is No. 2, and Los Angeles isn’t even in the top 10.

The survey covered email etiquette, a delicate subject. Some people use a salutation, some don’t. Apparently, some people get offended if they receive a salutation-less email. The survey notes that 88 percent of people pay attention to spelling and punctuation when emailing. In a business setting, you’d think 100 percent would pay attention.

As far as sign offs, 63 percent of respondents are annoyed by at least one of them. Personally, I’m not a fan of “Best.” Some people aren’t a fan of “Cheers.”

You can check out the whole survey at the link. There are way too many numbers to cover right here.

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1 Comment ↓

#6984 DavidB on July 30th, 2008 at 9:53 am

Those stupid “Confidentiality Notice” many companies append to all outgoing emails are very annoying, especially when they are so long they take up a page or two on a small mobile device screen. And they are useless and unenforceable, so one has to wonder why people bother?
Doesn’t BIS check your POP accounts every 15 seconds or something? So would that count as checking your email 5,760 times per day (per account)? Or even at once every 15 minutes that’s still 96 times per day (per account).

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