BlackBerry outage due to upgrade

Posted by Joe on February 13, 2008 | 9 comments | Filed under : BlackBerry Issues

So yes, the business world is abuzz with Research In Motion’s Monday BlackBerry outage. People want to know why this happened. Furthermore, they want to know why it won’t happen again. According to RIM, it was due to an upgrade which was meant to increase capacity across the network. Other upgrades of this type haven’t caused an outage in the past, so the company is confident that it will not occur again in the future.

RIM was careful to remind people that the outage didn’t affect anyone. As Rae pointed out in yesterday’s post, she was still having a few problems around 7 EST on Monday, and as of Tuesday morning wasn’t able to contact a West Coast BBer. I reported no problems for myself, a personal BB user in the NY-metro area.

This is just another in a chain of what seems like monthly BlackBerry outages. Every one of them, though, has reportedly been for a different reason. We’ll see if RIM can curb these outages in the future. But for the moment, upgrade or not, it’s still problematic.

BlackBerry Accessories

1 Roberto December 24, 2011 at 6:23 pm: Unable to see text or emails, when I try to open the text or email I get errors. I turned it off and pulled the battery, still does not work properly. What do I have to do to gain access?
2 jen May 14, 2011 at 4:34 am: Hi, i upgraded the blackberry app world app, this morning and now i can find it anywhere on my phone. Any idea where it may be?
3 gypsy May 6, 2011 at 8:32 am: I did the bbm upgrade and now my sms tones are changing every other time it uses the main one on contacts I’ve set personnel ones for.how do I fix this? It also keeps sending me emails that’s my phone has been registered.I am now losing signal to it will go to 1x a lot.
4 phil April 21, 2011 at 3:26 am: hi anyone help since the latest upgrade the bluetooth on my phone connects automaticly to my car or hands free ear piece then disconnects after 30 secs and wont reconnect for upto ten minutes i have tryed all things like removing all connections and even restarting everything including the battery removal but it is still doing it anyone with any ideas this is only since the latest upgrade
5 Sal November 24, 2010 at 1:46 pm: I have a Blackberry Bold and have two problems. First, I can’t seem to pair with any other Blackberry’s via bluetooth. No one can connect w/ me so that I can send or recieve ringers, ect. Also, I had a specific sound for one individual in particular’s text messages. Ever since I did the most recent update to my phone, it won’t work.
6 Laura October 25, 2010 at 1:35 pm: Ana,call your service provider tell them abt the problem and they will walk u thru how to fix it.
Jean, try a battery pull and a hard reset. Or take it into ur wireless carriers store and make them fix it for u or replace ur phone.
Lawrence, call ur service provider tell them what u just told us and say that if they don’t give u a NEW model of the latest BB ur gonna switch companies and tell ur friends to walk with u. Good luck to u all.
7 ana September 18, 2010 at 9:18 pm: my blackberrys doesn’t store new contacts
8 Jean Erold December 5, 2009 at 2:36 am: my blackberry curve 8320 doesn’t turn on when press the power button or when connect it in power with the charger. Could someone please help me fnnd out a solution to that problem?
9 lawrence December 15, 2008 at 4:43 am: My phone cuts out I mean no power at all ,it only works when its plugged into the ac (the wall) my retarded provider t-mobile has sent me 3 phones they all do the same thing it is the most frustrating thing , they continue to send me refurbish phones , WHAT THE HELL DO I DO ?

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