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Joe

BlackBerry outage due to upgrade

Posted by Joe on February 13, 2008

So yes, the business world is abuzz with Research In Motion’s Monday BlackBerry outage. People want to know why this happened. Furthermore, they want to know why it won’t happen again. According to RIM, it was due to an upgrade which was meant to increase capacity across the network. Other upgrades of this type haven’t caused an outage in the past, so the company is confident that it will not occur again in the future.


RIM was careful to remind people that the outage didn’t affect anyone. As Rae pointed out in yesterday’s post, she was still having a few problems around 7 EST on Monday, and as of Tuesday morning wasn’t able to contact a West Coast BBer. I reported no problems for myself, a personal BB user in the NY-metro area.

This is just another in a chain of what seems like monthly BlackBerry outages. Every one of them, though, has reportedly been for a different reason. We’ll see if RIM can curb these outages in the future. But for the moment, upgrade or not, it’s still problematic.

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2 Comments ↓

#8486 lawrence on December 15th, 2008 at 4:43 am

My phone cuts out I mean no power at all ,it only works when its plugged into the ac (the wall) my retarded provider t-mobile has sent me 3 phones they all do the same thing it is the most frustrating thing , they continue to send me refurbish phones , WHAT THE HELL DO I DO ?

#16243 Jean Erold on December 5th, 2009 at 2:36 am

my blackberry curve 8320 doesn’t turn on when press the power button or when connect it in power with the charger. Could someone please help me fnnd out a solution to that problem?

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