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Below you’ll find the entire overview/guide of the new Facebook application for the BlackBerry which was made by RIM.
Before you download the application, you can take a look at a video preview we made of the application so you can “try before you buy” (the application is free, but you get what we mean):
NOTE: Before you download the Facebook Application for your BlackBerry, you will have to ensure that you are meeting the minimum system requirements. You will need:
- BlackBerry device with 64MB or more of memory.
- 165KB of available device memory.
- BlackBerry Device Software Version 4.2 or later.
- A wireless service data plan.
- In Facebook, change your email settings so that the notification email is sent to an address associated with your BlackBerry.
- In Facebook, turn on all of the notifications you wish to receive on your BlackBerry.
Downloading the software
Getting the new Facebook application for your BlackBerry is quick and painless. Simply head on over to the following URL and click on the “Get Facebook for BlackBerry” button (this url will be presented to BlackBerry users who access m.Facebook.com from their BlackBerry as well):
Download the Facebook application for BlackBerry smartphones here.
Clicking this link will take you over to the official RIM application download page. Here you will be presented with two options. The first is to enter your email address and have the download information sent to your inbox (be sure to use the email associated with your BlackBerry so you can click the link from your BlackBerry upon receiving it). The second option allows you to complete the download online.
Choose your desired method and click next.
(Note/pet peeve):Once you have completed this process, ideally you would be redirected back to Facebook; however this is not the case. A minor annoyance to be sure, but an easy fix to enhance the user experience. Are you listening RIM?
Assuming you’ve taken the email (easiest) option, once you have received the email from RIM in your inbox, open it and click the provided link. You will be taken to a Terms of Service (TOS) agreement which you will have to accept before proceeding with your download and install.
After agreeing to the TOS and clicking the install button, you will be prompted to enter your login information for Facebook.
That’s it. You will now see a small Facebook icon on your BlackBerry display. Click this icon and dive into the world of mobile Facebooking!
Overview
A quick read of the presented features of this application reveals that, while you are not given access to all of Facebook’s extended feature set, you will have a good portion of the sites core functionality on your BlackBerry. Like with BlackBerry Messenger, you’ll see a Facebook icon at the top of your BlackBerry screen whenever you have a new Facebook notification.
You will have access to home screen notifications, presenting you with new messages or wall posts. All of these are presented with full text (unlike to standard mobile notifications via SMS that cut off after a certain amount of words). You can also choose to be notified whenever you get poked by a friend, or if you have been tagged in a new photo that has been uploaded to the network. Friend requests will be delivered straight to your BlackBerry in real time. Now those strangers/stalkers who ask to friend you can be denied right away, saving them the pain and anxiety of waiting for you to log in and deny them later. (This is very considerate of you BTW).
Viewing of your friends list is also placed right there at your fingertips. No more waiting with baited breath until you get to a computer to send your friend a snarky little note, or an update on the great deal on shoes you just found. Simply scroll your list and tap away. The two of you will be trying on those shoes together in no time. I suggest you send a private message though. After all, you don’t want your entire network getting their hands on those adorable Steve Maddens do you?
Photo sharing has been upgraded from its old functionality in mobile Facebook. It is now head and shoulders above the previous method of texting your image to your mobile account. With the Facebook application installed on any BlackBerry featuring a camera (which basically means the Pearl or the Curve), posting a new picture couldn’t be easier. Go ahead, take that picture of your passed out friend after you have artistically “modified†their face with a sharpie, an electric razor, and a handful of cheese doodles. One click later and it is on Facebook in all its revealing glory.
Getting Started
It is time to get started. Upon clicking the Facebook icon on your BlackBerry display, you will be presented with the following screen:
You will notice that there are seven activity icons positioned across the top of the display. This allows for easy access and an intuitive user experience. Below these activity icons is where your message alerts are displayed. Every time a new alert is sent to your BlackBerry it will be added to this list, with the most recent alert being placed at the top of the list.
Reading Your Facebook Notifications
When you first log into your Facebook application, you will be presented with your most recent notifications arranged in descending order. To view any of these notifications in detail, you simply scroll down until the desired notification is highlighted and click the trackball (or trackwheel).
The subsequent screen will display the full text and images contained in whichever notification you have received. If you are viewing a message from one of your friends, the current message is displayed at the top of your screen and any previous messages from that individual are shown below.
Uploading a photo
This feature couldn’t have been made any simpler. In order to upload any photo from you BlackBerry to your Facebook account, all you need to do is click the “upload photo” button.
Once clicked, you will be taken to your image folders on your BlackBerry. You have the option of choosing either a pre-loaded image or one stored in your Device Memory.
Choosing and captioning a photo for upload
Navigate to the desired photo and click the trackball (or trackwheel). You will be presented with a pop-up box which includes a field for “Caption” and a field for the target album. Enter the witty caption that you wish associated with the chosen image and choose an album from the available list (see the available list of albums by highlighting the current album and clicking the trackball (or trackwheel)).
Tagging a photo
You will notice that there is a button that reads “Tag This Photo” in the lower right corner of the pop-up box. This handy implementation allows you to select any of your friends from your friends list and have the photo tagged with their names. Click the “Tag This Photo”. You will now see a thumbnail of the photo set to be uploaded, as well as a button in the top right corner which reads “Add”.
Clicking on the add button will bring up a red crosshair icon which you can manoeuvre around the photo. When the crosshairs are over the desired portion of the photo, click the trackball (or trackwheel).
You will now be given a list of all of your friends which you can choose as a tag.
Press “Continue” to repeat this process as many times as necessary and then click the done button in the lower right of your screen.
You will be brought to the previous screen where you can verify the caption and destination album.
If all of this information is complete, click on the “Upload” button in the bottom left corner of your display.
Viewing your Friends List
When you click on the “View Friends List” button at the top of your display, you will be shown a complete list of all of your friends. You will notice that any friends, who have an updated status, will have this status listed beside their name in the list.
To check out any one particular profile, scroll down until their name is highlighted and click the trackball (or trackwheel). Alternately, you may begin typing the friends name into the provided field. The more data entered, the smaller the list of available friends becomes, thus narrowing down your selection to the desired friend.
The next screen you will see is a list of options as to how you can interact with the chosen friend. The standard options apply here. Poke them, write on their wall, send them a message, or view their full profile.
Clicking on “View Profile” will bring up that friends complete profile, temporarily taking you away from your personal information.
Navigating a friends profile
Once you have chosen to navigate a friends’ profile, you will no longer see the top level navigation for the Facebook on BlackBerry application. In order to get back to navigating your profile and notifications, you need to hit the back button on your BlackBerry’s keyboard.
Immediately at the top of your display you will see two buttons labelled “Message” and “Poke”. Use these options to either send a quick poke to a friend, or send them a private message to their inbox.
If you have image display enabled on your BlackBerry you will be shown the profile picture for whichever account you are viewing. You will notice that rolling over the display image shows a dashed border, indicating it is clickable. Clicking on this image will bring you to the profile picture album associated with this profile.
Scrolling down a little, you will start to see the public content of your friends’ Facebook profile. The default format for this profile content is condensed. Scrolling to the bottom of the “essential information”, you are given the option of viewing the full profile.
Click this button to see all available profile content for the person you are stalking.
Below the profile information, you will see the word “Wall” and a blank dialog box. If you are struck with inspiration at this point, why not let your friend know all about it. Fill in your juiciest bit of gossip and then click on the “Post” button, located immediately below the dialog box you just typed in.
Below the wall posting area, you will notice a few more buttons arranged vertically along the left side of the screen:
Photos: Clicking this will bring up all images which have been tagged as picturing your friend (the one whose profile you are currently viewing). You will be given the option at the top of this screen to go back to the profile you were previously viewing.
Clicking on any picture will bring up the actual image and a comments dialog box. Click around and add any comments you wish to the image you are viewing by typing them into the available comments box. When you are finished with an image, click on the “Back to Album” button near the top left of your screen.
If you are finished viewing and commenting on available images, you can choose to head back to that friends’ profile again. To do this, click the “View Profile button located near the top left of your screen.
Albums: Clicking this will bring up a listing of the albums that have been uploaded by the person whose profile you are viewing. Navigate these pictures the same way as you would images.
Message: Pretty self explanatory, click this button to send your friend a message.
Poke: Poke your friend, but not too hard.
Notes: Clicking this button will take you to any notes that your friend may have written. Interestingly enough, it appears that this is the only place you have the option to view all of your notes and friends notes, as well as notes written about you. (Look for those links below the content on your BlackBerry display.) Clicking the name of the person who wrote the note will take you back to that person’s profile.
Wall: Choosing this option will take you directly to the wall of the individual whose profile you are viewing. Click on the link that says “Back to _______ profile” to head back to the profile you just came from.
Home: This button will take you to your Facebook Home Page.
Profile: Clicking this button will display your Facebook profile.
Friends: Clicking the friends button will take you to a display of all of your friends who have recently updated their profiles. Like the big box version of Facebook, you are presented with the option to see more of your friends, and filter the list in various ways.
Inbox: Clicking on the Inbox button will take you right to your inbox, containing all of your Facebook Notifications.
Invite a Friend
Click on the “Invite a Friend” button at the top of your display. The screen that follows will show a box with two fields. The first is labelled Email. This is where you enter the email address of the person you would like to invite to Facebook. The second field is where you enter an (optional) message to go out with your request.
Once you are finished writing the heartfelt plea to join your Facebook network (yes we all know you are just trying to break into double digits), click the button in the lower right corner labeled “Invite”.
Now sit back and wait for another friend to be sucked into the life of Social Networking.
Poke a Friend
Click on the “Poke Someone” button located at the top of your screen. You will be presented with a dialog box, prompting you to enter a friends’ name. Similar to many of the other features available in the Facebook for BlackBerry application, as you type, it will pare down your friends list so that the desired friend is located quickly.
Choose the right friend, then poke away!
Write on a Friends Wall
When you click on the “Write on a Wall” button, you will be taken to a dialog box where you can begin entering the name of the friend whose wall you would like to desecrate. Again, as you begin typing, you will see the available options narrow until you have the friend you require highlighted. Click the “Continue” button to be taken to a screen where you can write your wall post.
Once you have crafted you insightful wall post, click on the “Post” button in the bottom right of your display. Your wall post has now been submitted to your friend’s wall for everyone who can access their profile to see.
Sending Messages to Friends and Facebookers
Not satisfied with just a plain ole poke? Do you want to send a friend a message that is a little too taboo for public wall post consumption? If you find yourself thinking either of these before contacting a friend on Facebook, then use the “Send a Message” button in the main Facebook application Navigation.
Click on the “Send a Message” button to bring up a dialog box like the ones described in the poking and wall writing sections above.
Enter your friends name and select it once it is highlighted, by clicking the trackball (or trackwheel). Click the button labeled “Continue” in the lower right.
The next screen will have two fields for you to fill in. The first is the “Subject” and the second is the “Body”. Fill in the subject of your message as you would any email you have ever sent before. The body of your message is where you place the question or comment you wish to send your friend.
Once these two fields have been filled out to your satisfaction, click the send button in the lower right corner of your display.
Voila, message delivered.
What the Application is Missing
All of the above features make for one awesome application. But much like the traditional mobile version of Facebook, there are a few things we’d like to see RIM incorporate into the application.
The Events feature from Facebook is completely missing from the application. Not only can you not view events from within the application, but if someone posts on the wall of one of your events, it sends a message telling you so, but requires you to click on a link and log into the main version of Facebook to actually see the wall post. However, event invitations are delivered with full text.
Additionally, while the photo functionality is much better than the plain mobile version of Facebook, it still leaves a few things to be desired. First, if someone tags you in a photo or requests to tag one of your photos, it sends a message to the RIM Facebook application, but as with the event notifications, it requires you to log into the traditional version of Facebook to see those tag requests. If someone else tags photos of you, it sends you a notification to let you know, but doesn’t show the pictures within the notification. Also, while you can upload photos via the application, you can’t view the photos you already have on Facebook. You can view a friend’s albums from their profile as detailed above, but there seems to be no way to access your own albums quickly and easily (you can however hunt around to find your own name linked someone, such as on the wall of a friend, to click it and be taken to your own profile where you can then access your albums, but we would prefer a faster – and lazier – way).
Comments on your videos also suffer the same fate of requiring you to log into the traditional Facebook site to see them.
Lastly, the application also doesn’t “sync” with Facebook. If you log into Facebook and read new wall posts and open new messages, your BlackBerry doesn’t recognize that you’ve done this. You have to open the notifications on your BlackBerry for them to stop appearing as unread. Luckily, like with your email on the BlackBerry, you can click the trackball (or trackwheel) on a date within the main screen and tell it to “mark prior opened” or “delete prior”.
So here you have our complete guide. As if BlackBerry wasn’t addicting enough alone, they add Facebook which means you’ll get yelled at twice as much by your friends and family for hitting the BlackBerry pipe way too often. ;-)
And while you’re on Facebook, become a member of the BB Geeks fan page!
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179 Comments ↓
[...] who are having some issues. I thought you may need some assistance. BBGeeks.com has released a Comprehensive Guide to the BlackBerry Facebook Application which was released by Research In Motion. Hopefully this is a great resource for the community, we [...]
Great post. I’m not sure how I feel about it not syncing, but I shouldn’t be too picky.
It is pretty sad that people have to be constantly connected to Facebook.
I tried the app on O2 in the UK and it is unable to contact facebook. There is something that they are doing to block it, I assume that the application does not use the standard port 80. Has anyone else seen this? Is there a specific port i should ask my phone company to unblock?
[...] El resto de las funcionalidades de la aplicación de Facebook para Blackberry las puedes encontrar en BB Geeks. [...]
[...] we came across this anecdote of someone who had their BlackBerry crash after a week of using the Facebook application. The problem lies right in the application’s convenience. Messages and alerts from Facebook [...]
Your review is incorrect on one point: it does not show you your entire friends list. Friends who have opted not to release their information to 3rd parties will not show up on the Facebook mobile application.
Chris – spot on. Friends who have opted to not release their information to third parties will not show up in your friends list. However, when we tested this, their initial friend request was indeed delivered to the Facebook BlackBerry application, though upon opening it, we were given the message, “This friend request is not available”.
[...] Source:Â bbgeeks [...]
[...] reviews and our hosted exchange server reviews while you’re here!Ever since the release of the Facebook application for BlackBerry, there have been countless posts made online about both its benefits and its [...]
Great post, mate!
[...] reviews while you’re here!For those of you who are active members on Facebook or who have the Facebook BlackBerry application installed, you might be interested to know that BB Geeks now has its very own fan page on Facebook. [...]
[...] I have to say I am impressed with this outcome. Rest assured, folks, you can safely plan to watch your favorite television programs on your BlackBerry, knowing that you will still have all kinds of battery life to check your Facebook profile. [...]
[...] small snag though for those of us using the incredibly handy Facebook BlackBerry App… we still are forced to use the “is” at the time of this [...]
I have loaded the facebook app onto by BB Pearl (older model running 4.2).
I cant seem to log on to that or google talk that i have also loaded on the the BB.
I have tried to fix but i cannot!!!!
Can you help?
I downloaded facebook it asks me to enter my user name and password and it says it can’t connect to the server? What do I need to do?
[...] site. You may want to subscribe to the feed or follow us on Twitter.Okays, so you might have the BlackBerry Facebook app, but can it tell you where you friends are? No! You’d have to ::gasp:: call or text them to [...]
[...] hasn’t even been around for six months, but the BlackBerry Facebook app has been downloaded over a million times. If you’re one of those million, make sure to click [...]
[...] us on Twitter.Well, it only took five months, but today, RIM sent out an email to users of the BlackBerry Facebook application that the forced “is” status has finally been removed from the application. “An [...]
[...] available for your BlackBerry that allow you to update your social media profiles including the Facebook for BlackBerry application and TwitterBerry. Today we are going to check out an application called FindMe developed by [...]
[...] It looks like you might be new to our site. You may want to subscribe to the feed or follow us on Twitter.There are many types of BlackBerry users out there. There are people who use their BlackBerry for strictly business purposes, keeping up to speed with their constant flow of email and work related correspondence, but there are also a growing number of people who are adopting the BlackBerry as their device of choice that have no interest in using the BlackBerry for “work”. These people are casual users who are more concerned with staying in touch with their friends and social network connections. [...]
[...] It looks like you might be new to our site. You may want to subscribe to the feed or follow us on Twitter.As you may very well know, we here at BBGeeks.com are big fans of the Facebook for BlackBerry application. When it first arrived on the scene we welcomed it with open arms and a guided video tour. [...]
i am trying to get my facebook up and running. I have a blackberry curve 8330. It is downloaded. I have submitted my application. E-mail and password have also been submitted. The icon is on my mobile desktop. When i enter my e-mail and password to log in…it says that my e-mail and password are not valid. What is the problem?? It is the same password that i just entered when i submitted my application. help me!! i would like to speak to my kids in colorado.
@ace402
Go online and see if you can access your account through your home computer. If the password and login work there then they should work on the mobile facebook application.
hello i hope you can help…
i cannot refresh (or even get) my friends list onto the blackberry. i have over 1000 friends on facebook- so perhaps that the issue? but cant figure out whats wrong.
when i try – i just get a message- ‘your friends list is not available;’
sugestions?
thank you
do u have to pay extra for the facebook application on yourr black berry curve? like, what does it fit into ? texts ?
Hi,
the blackberry.com download for the facebook app results in timeouts and server errors, no matter if used from the device or a PC. Has anyone else encountered this problem and found a way to work around this?
Best,
Ben
Great post – I have recently got a BlackBerry 8900 and love it. I have not been a huge Facebook user of late but since installing this application I have been on Facebook more and more.. IS this a good thing?? Who knows, the application is great though.
is the facebook application free? & what about myspace?
Maybe someone here can help. I had a BB 8100 last year and got the FB app and everything was working great. Then at some point I think I changed some settings on my account and I stopped receiving msgs on my phone, no pokes, no updates, nothing. I can send updates out, but I never get them when they come in. Does anyone know what settings need to be enabled for the blackberry FB application to do it’s job correctly? Do I need to set it to receive mail? I thought I didn’t have to do that.. I can’t find an answer anywhere else so far.
@michael – Facebook changed some settings when they updated the application. Go to Settings> Notifications> turn on the facebook APP at the bottom…. then turn on the stuff you want to get at the top and press save. That should work.
[...] phones is becoming huge. First, via BlackBerry Cool, we find out about the newest release of the BlackBerry Facebook application. You can download version 1.3 at the BlackBerry website. In even bigger news, after hearing of [...]
Just about sold on BB curve over iphone. one question…addicted to facebook texas hold em? can i play it on Curve? Defintely could on iphone. thanks so much!!!
I looked through dozens of sites because I couldn’t find the Facebook icon on my menu. Facebook was definitely loaded. Everything just says the icon magically appears…
I finally found that if you don’t see an icon, you should check under “communities”. There it was…I just had to move it where I wanted it.
OK…. does any1 know why when U upload a pic from the the BB9500 it “sometimes” rotates the pic?! AND can you “fix” the rotation from a home computer?!? I can’t find an answer to these issues anywhere
How do I unload facebook off of my blackberry curve.I put my name on there instead of my wifes
@Ryan Caldwell check out this post for the steps needed to remove the Facebook app from your BlackBerry
http://www.bbgeeks.com/blackberry-and-facebook/removing-the-facebook-application-from-your-blackberry-8890/
This app is great at first. However after using it a while, I have found thatthere was no rhyme or reason why some notifications came while thers didn’t. Now I don’t get any notifications. I’m really disappointed with it and really only use it as a short cut to the mobile fb site…
[...] 1.5 finally official We’ve been waiting quite a while for the newest version of the BlackBerry Facebook application. After all, we’ve had our share of complaints about it. The application finally launched this [...]
I DON’T LIKE that the application hijacks the calendar default setting, causing all my appointments to mysteriously disappear (until I found the cause & re-set it) . This should be optional, not automatic!!
Otherwise it seems fine.
GUYS HELP ME PLEASE ! i tried to upload it but it says failed in the middle of the downloading ! i don’t know what’s wrong ! can please someone tell me why is this happining with me ?? thanks a lot
I am getting an error “your friend list is not available”. I have tried battery pull, SIM pull, reloading app, and clearing cache and I still get the error. This tool is no good if you cant see your friends. Does ANYBODY have an answer?
Is there anyway to reply to comments on your wall post? It tells me to see the comment thread, click on the link….but it never takes me to the comment thread….kind of confusing.
When I ‘delete’ a message or notification off my BB Facebook, it doesn’t delete the message off the server like a traditional email on my BB. Any suggestions on how to make FB messages be deleted of my mail server so when I get to work every morning, I don’t have 50 FB mail messages I’ve already read and ‘deleted’???
I can’t retrieve my friend list either. Always says “friend list unavailable.” Makes the app useless!
[...] these upgrades. We’ll have the upgrades after the jump, but first you can check out our BlackBerry Facebook application guide, which came out during the first build. It’s still a neat walk-through, and it’s [...]
I do not get the facebook icon after I download the software. I have tried repeatedly.
Any suggestions??
@Dorothy Check your downloads folder to see if the icon is hiding there. It may not show up in your main BlackBerry desktop or home page.
How do you view your own profile page (wall) on the blackberry?
i do not get facebook notifications on my 8330, i had the text updates, but a friend got the same phone today and hers will show the little facebook icon where ur email or text icons are on the homescreen. mine never did this and no one seems to know how to fix it?!?!
i mean the facebook icon when u receive a message on facebook, the one on this page in the little red box
hey i have a blackberry curve and i am not receiving automatic notifications. Everything else is working fine. Could someone please help me with why I am not receiving automatic notifications to my phone?
make sure your bis account is set up properly (or BES if it is a company phone).
Also try resenting your service books.
@Help There is some good discussion and some possible solutions here regarding your facebook notification issues:
http://tinyurl.com/mxfrxm
Hi, my BlackBerry shows notifications at the top of my screen, BUT I do not have the Facebook application – so that’s odd to me! It suddenly started when I sent a few photos from my BB to Facebook. I want to know how I can remove the notifications from my screen & stop them from coming there – I already get the important ones to my email on BB. Thanks.
I just got my blackberry curve, have the facebook aplication downloaded, but do NOT get the instant notification on my homepage.
can you help? I have all the parts checked to send me things, but it won’t notify me of anything
i haveth facebook app on my bb and i think its great but my friends pics dont show up on my phone when they call do i have to add this or is somthing not right pls let me know if u have any idea itsa bb curve 8330 thx!
I have a blackberry curve. I’ve downloaded the fb application and it is in my blackberry app downloads folder but the icon does not show up on my main screen. Its annoying to have to go into blackberry applications every time I want to use facebook.
jj
when you go into your fb application and go into setup wizard, make sure you have it checked that you want the icon. ( I think, I am having trouble with it too, but a different trouble)
@D. Armstrong try this
Go to Facebook and reset your notifications (clear them, save, set anew, save).
@pam try deleting the app and redownloading. When you install again make sure to read the options carefully. I suspect a glitch in the app or a missed checkbox somewhere during setup
question–
i have a limited data plan.
if i download the app to my phone, will it always be connected to the internet and consuming off my date plan?
i downloaded it for easy access when im connected to the wifi- but i just want to make sure i wont be surprised when i get my phone bill next month..
Can you play games on your blackberry like Mafia Wars and so forth that you play online thru Facebook?
@montse The facebook app will pull data from your limited plan if you are not connected to wifi
@mary If you download the Bolt Browser
http://www.boltbrowser.com/
You can access facebook through there and play Mafia Wars. You need the Bolt browser because it supports javaScript required to play the game.
hmm, the Facebook notification icon on front don’t seem to dissapear after I read the notification….anyone else seen this?
i want the old facebook app back!! i hate the new version!! how do i get it back???
I can’t seem to find an answer anywhere. I installed the app on my Blackberry Curve 8330 but am unable to upload photos to facebook. My wife has the same Blackberry and has no problems. I can post to fb just fine, but cannot upload photos – I get a message that says an error occurred with the upload. Our settings in fb are identical, so I’m not sure what I’m doing wrong. Any help would be much appreciated!!
Can someone please advise me on how to switch the Facebook application off on my Blackberry Bold? Many thanks.
Check out this link for instructions on how to remove the facebook application from your BlackBerry:
http://www.bbgeeks.com/blackberry-and-facebook/removing-the-facebook-application-from-your-blackberry-8890/
I have looked everywhere for instructions on how to delete previous status updates. I know they can be cleared from current status but I want to delete them from my wall, like you can on a PC. Thanks!
Is there a way to receive all of the facebook notifications to a tour in the overall messages category and under the facebook app without receiving thousands of emails about facebook?
just wondering if you can have 2 facebook accounts on one BB.. my husband and I share the phone and like to look up our own facebooks ..
Nope – only one facebook account per app – but you could access the second profile through the browser.
If I have fb synced with my bb, how do I get fb profile pics to show up when someone calls my phone?
hi
iv downloaded fb to my bb 8900 curve, when i try to log in it says contacting facebook then its says cannot connect to facebook server why is this? can someone please help me to fix this?
@amber You most likely have to change your connection settings to TCP Options > Advanced Options >TCP
enter in your carrier specific APN settings and it should work. Find them here:
http://www.blackberryfaq.com/index.php/Carrier_specific_APN/TCP_settings
@Adria Check out this forum discussion – it has some specific instructions
http://forums.crackberry.com/f35/facebook-application-caller-id-feature-265600/
Hi. Is there a reason I can not see all of my friend’s profile. When I click on the friends option only friends with bb show up. Can anyone help?? Thank you!
also…when i hide an application where does it go? i have the newest tour. sorry new to Blackberry!!
It does not go anywhere, you icon just gets hidden from view
Hi Cooper thanks for your reply. Iv tried changing my APN settings and still have no joy. Im on the tmobile network in the uk, i dont have bis but i do have data with my plan. I also notice that i dont have any service book settings, could this be the problem? Do you have any other suggestions to fix my problem? I would really appreciate your help!
[...] want to subscribe to my feed or subscribe to us on Twitter!If it seems like a new version of the Facebook BlackBerry app came out not too long ago, you’re not mistaken. We saw version 1.6 hit the airwaves in June, [...]
I just purchased the new BB Tour and I have started getting error messages from Facebook when I’m logged in that say “Your login session has expired”. It then asks me to login again and once I do, I continue to get the same error message. Sometimes it logs me back in again, but sometimes it gives me another error message that says “Data service is unavailable at this time – if this continues, contact your service provider”. Is anyone else experiencing these error messages and if so, any suggestions as to how I resolve this problem? Also, is there a way to logout of the Facebook App each time I’m finished using it? I normally just return to my home screen and never log out so I’m thinking that this may be why my session expires? Any help would be greatly appreciated!
Not sure what the exact problem is but try logging out (if able to log in) then delete the app and redownload it.
Also you may want to put in some APN settings if you have not already — to find you carriers APN settings see here:
http://www.blackberryfaq.com/index.php/Carrier_specific_APN/TCP_settings
Enter them in options > advanced > TCP
I have a bb storm running .148 bb software and have 1.6 FB app installed. I can not edit/add the facebook name in my BB contacts list. I checked a friends Tour and he can not either. Am I missing something in the settings?
I’m trying to figure out a way that I can receive notifications on facebook (bb storm) without having to have the notification go to my e-mail address first, it seems that only if they are routed through e-mail, they will then be picked up by the facebook BB application, is this simply the case?
thanks-
dave :)
I have exactly same issues as Lindsay with my Bb Tour and FB. It was fine for the first month I had it but now I am getting these facebook connections errors.
There seem to be some pros paying attention to this wall (cheers, Cooper!) so perhaps you can answer a question posted elsewhere – is there a way to keep the Facebook app on my Blackberry (an 8330) but disable the Facebook notification on the home screen? I’m pretty tech savvy, but can’t find the option to turn it off. Thanks!
I am having the same problem as Lindsey. I cannot seem to figure out how to fix the problem I have deleted the app and re-downloaded it twice to no avail. It worked fine for a few hours when I first downloaded it now it just won’t log in. Any Help would be wonderful.
Thanks,
Erin
Figured out one way to solve my own question… I logged myself out of the Facebook app, which removed the notification. Better than removing the app entirely.
I suddenly have a lil FB icon on the top of my screem with a (3) next to it…at first I was excited cuz I thought it was telling me when I had new notifications…but I’ve looked EVERYWHERE and no matter what I go to , the likl FB icon and the (3) stay on my phone…anyone know why??
Nice write-up. Too bad the Facebook app and Gmail app don’t play well together. For some reason, if you run the Gmail app for your e-mail, you won’t receive Facebook updates via the Facebook app itself.
I’m using a blackberry curve and it won’t let me uploade photos.. it keeps saying problem connectin to facebook server…… all other features work but still can’t upload photos from blackberry to facebook
need help with photos, the new version of FB offers a way to look at my photo albums diffrently, but a qeustion mark shows up in stead of the albums and or pictures…..im getting a stream of other peoples pictures but not mine……..and yes im talking about the feture that streams the pitcs. through like a slide show. ANY HELP WOULD BE GREATLY APPRETIEATTED.
It wont let me connect to facebook on my phone. It says service data needed. Mines a new BlackBerry Curve. Bought it yesterday. Surely it should work
Why can’t I comment on posts made from an iphone using the facebook app?
can u tell me how to make facebook stop adding information such as events, birthdays and other random items to my bb calendar? I have selected the options for this not to happen yet it still does. I have uninstalled and resinstalled fb too many times to count. HELP…
why is it when i get a notification and i go to click on the link its not taking me to that persons link where the comment was made on facebook it takes me to the main web page….
Please help me on this, i fail to get notification on my BB. My primary FB is registered udner my hotmail account. And when i register another dummy FB account with my gmail account, the notification on my dummy Gmail FB account goes to my hotmail FB account? how to fix it?
Both email accounts are set-up in my BB
i had the problem where you get a red cross next to the photo and your told that you cannot connnect to server or something, i fixed it by going settings – advanced settings – applications – click facebook – edit premmisions and then change them all to allow, hope this helps!
Can you play fb games like…Scrabble, Bejeweled, Etc… on your blackberry FB application?
I installed FB for BB smrtphones onto my BB Curve. When I post a status update or comment on someone else’s status, you can’t tell that I sent it from my BB, it looks like a post from a pc. My friends that have a BB, their posts say “sent via FB for BB” with a little cell phone icon below the post next to the time/ date. ?? I’m wondering if I downloaded it wrong.
I have the new tour this is the second one I brought the first one back because it was having issues. This one is doing the same thing. It freezes flashes an error message so fast I can’t read it then shuts down. Then it takes FOREVER to reboot. Any suggestions?
my facebook stopped working after installing drivesafe.ly from blackberry application world.
i have uninstalled it, unistalled facebook, wiped my phone and started again, still no joy. I get the message a data connoection cannot be established, although I can access anyone elses facebook account.
Any ideas?
Have Blackberry 9700, and can’t designate a profile picture. Can send pics to facebook via email, but can’t seem to designate profile pic. Also can’t view my bb version of facebook on a pc. Is that possible?
how do you remove a comment on facebook for blackberry? i have to go to the regular computer to remove the comment and was wondering how do it on the blackberry
thanks,
david
You will have to go to the regular site to make those types of changes
@Gaynelle – you mean add a profile pic to Facebook? You will have to do that from the main site – you can upload photos to your mobile album only. As for the BB version of your account on the PC – try m.facebook.com
Ive had this app for a month and no notifications get sent to my phone whatsoever. The news feed refreshes, but i dont get anything else. Ideas??
my blackberry facbook does not show my profile picture, it shows a cracked picture :(
i tried to change profile pictures but it still doesn’t work.
and everytime i click in to see my profile picture it says “failed to download the requested image”, “image not available” :((
but i can see everyone else’s picture?
FaceBook for BlackBerry is flawed and they have a hard time giving everybody the same level of service. Try deleting the app from your phone and reinstalling it.
It is really hit and miss =(
julie i have the same issue. was working, then i uploaded a new photo, now i have a cracked head. errrr
I have the same problem and it’s driving me nuts. I’m searching all over the place, but still haven’t found the answer yet. My Blackberry is brand new. Other than this issue, it’s perfect.
Please let me know if you figure out the answer. I have also re-downloaded the application and tried to upload a new profile pic from both my laptop AND my Blackberry. Neither worked. I can view my pictures and everything else, but I have the “cracked photo” too. So aggravating!!!
Ever since the last update to the BlackBerry Facebook application the service has been hit and miss for most users. Not sure why some folks can use all the features seamlessly while the app is broken for others.
Hopefully they update the app soon and resolve these frustrating issues.
I’ve got this application on my blackberry, yet I don’t recieve any notifications on my phone. Do you know how I can change this? Thanks you
I updated my facebook app for blackberry today and ever since have a facebook icon on my main phone screen up at the top where promps me that I have recieved messages or whatever. But it will not go away, I’ve tried going into facebook through my phone and nothing says I have a facebook message waiting to be read. How can I get rid of this F icon?
Try a battery pull and swapping out your theme to one of the default ones. That should take it away.
Hi I really need help! Since last night my face book notifications has been sending me the same notifications over and over again every few minutes in like 10 mins I have 30 notifications and they are the same exact ones I deleted prior can anyone tell me why its happening please its so annoying I took the battery out deleted fb application and re downloaded it still same thing this has never happened before why is it happening?? HELP!!!!
my blackberry will not allow me to upload pictures..i always get a red X next to it and an error..what is the best way to resolve this problem? it use to work now it does not.
My curve will also post things, connect to, do everything with FB EXCEPT upload photos to FB via my BB…have re-downloaded the application restarted my phone etc…just started doing it this week, could always upload them before???
Can you play farmville and stuff on a blackberry pearl 8130 ?
Nope not yet but maybe soon
Ever since the last couple updates to the FB application people have been having random connectivity issues. Some feature work and some don’t. The biggest problem in helping solve the issues is that no one seems to have the exact same issue. Therefore the best I can suggest is holding tight until a stable release is made.
HOW do I add FB as an application to my Storm? I get comments thru email, but can no longer access the thread… since the last update!
Wonder how to set the default so I get status updates on my BB for facebook. It defaults to newsfeeds
@Diane Schmid
There is no way to do this at the moment – I hope it gets rolled out in the next update as many people are asking for it.
Same issue here as a few others before me. Can no longer upload photos. I get a red x saying it failed. I deleted the app and reinstalled, still no luck. Happened sometime in late december and it is not the result of updating the app because I have not done that in a long time. I can still email pics. Any suggestions?
@Terri
Best bet is to wait until FB releases a stable app. The entire service is hit and miss on the BlackBerry which is not exactly ideal. Hoping they get their act together soon.
can you play the games on face book using a blackberry phone like caf’e world, farmville ect…. Thanks
terri, the very same thing happened to me, i was able to upload 1 photo last night out of the 6 i sent to fb. but when i first got my bb in december i was uploading photos like crazy…whats up with that?
Unfortunately you can not play facebook games on your BlackBerry at this time.
I am not able to upload pics I did when I first got phone 2 days ago now I can not that is why I bought phone urg pain
weee
How can you delete a comment from facebook app on your blackberry? or must you go to the facebook app on your pc? Seems you should be able to via yoru bb?
I too am not able to upload pictures…it is soo annoying..started mid Dec…grrrr
I’ve been using the Facebook app on my Curve with no problem and loving it. Then last week it wouldn’t update – just kept saying ‘Retrieving information’ so I logged out and now I can’t log back in. I put in my email and password and try to click ‘login’ but nothing happens. What’s happened? What can I do???
For those of you having image upload problems go to your blackberry options > advanced options > applications > blackberry > edit permissions and set them to all to Allow. Then the image upload will work.
I have a curve 8300 running on Verizon. I’ve downloaded and reinstalled the app several times and I can never get it to run. I have a full data plan and continue to get the message “could not connect because a data service is not available”. Contacted Verizon and they said to contact Facebook
@john
Looks like you need to resend your service books through your BIS account or if you are on BES have your admin resend the books to your device.
if that does not work, I suggest downloading the latest desktop manager and deleting then re-adding the FB app.
How do I unload facebook mobile?
I have two friends list in Facebook. How do I display only one on my Blackberry application?
hello people,
just had a quick question and hoping some genius would help me out :P
basically, i have bought a blackberry and have not yet subscribed to “BB service”, BUT have vodafone internet on it!!
can i still use the facebook application or do i need BB services??????
thankyouu in advance :)
2 questions:
If you delete messages on your FB account on your home computer, will they delete automatically on your FB on your phone?
Is there a way to notify your BB when your FB account is being accessed from a computer?
i have a cure 8900 which did’nt come with the facebook ap already downloaded, so i followed the instructions on the bb website to download f.b but now when i go to log in it says ‘could not connect because a data service is not available’ i have no idea what this means, my wi-fi is connected and i have signal etc… help.
I’ve been having trouble uploading photos to my Facebook application. I have a Blackberry Curve. Everytime I upload I get an email stating there was an error. I’ve uploaded tons of photos before this happened and am able to update status on Facebook via Blackberry. I have no idea how to delete the app. Can someone please help? Thanks!
I finally found out how to change my profile picture using my Blackberry.
1. Open the face book application
2. Click the menu botton (to left of trackball)
3. Click “Go to Mobile Site” and wait for it to load
4. Go to top of screen and click “Profile”
5. On your own profile screen click “View Photos of Me” (look just below your current profile pic)
6. Click on the picture you want
7. Scroll down until you see “Make Profile Picture”
There are a million ways to change your profile pic from your computer, but so far this is the way from your BB.
@Ben Smith I would be cautious about using any data on your phone while you do not have a correct data plan hooked up. You will more than likely see some pretty high charges on your bill as a result.
Please help me! The original facebook app was great and never gave me troubles but I got the newer version and it will never load my friends list. I have over 1,000 friends so is that why??
The new version of the facebook app gives me too many troubles! Is there any way to go back to the original facebook app?
@colt yes you can delete the current version and go back to an earlier version of Facebook. Google “BlackBerry Facebook 1.5″ and you should find a download link to the previously stable version.
You then have to install it using Desktop Manager.
What about FB chat? Is it not available on Blackberry Curve 8330?…there are no icons at all on the top of my facebook home screen…what’s up with that?
@Debbie Unfortunately FB chat is not available from within the Facebook app itself. You will need to get BeeJive if you want to have thet functionality
http://www.beejive.com/
Hi guys, Im a new BB user and recently i juz get my BB Curve 8520.
Im trying to dl BB APP WORLD from my device but its writen there my device doesnt meet the requirement..any idea..?
Hi, I have a blackberry 8900 and have the FB application which was working perfectly until today, I get no updates, the messsage that comes up is “No stream post available”. I can view my friends list and view my profile but there are no stream posts, can you help?
Sorry, should have added that I downloaded the newest version of FB available.
@Adrian it is probably due to your location you can try using the BBGeeks Store instead which is very similar
http://store.bbgeeks.com/appstore
I’m having the same issue as Mia above (I have a Pearl 8100), I have the newest version (1.7) and starting yesterday, I get the message ‘no stream available’. If I choose to go to the mobile site through the application, it does not show recent news/status feeds. They say they are new (time wise) but when I log into FB through the Internet on my phone, the news items are different. The only way for me to see items seems to be to log in through the Internet function. That negates the reason to have the FB application. When I have new comments, I get a ‘FB could not connect’ message. It’s becoming very frustrating. I have uninstalled and reinstalled the application, and it didn’t help. Any insight would be appreciated.
Thanks.
@Allison @Mia unfortunately Facebook has decided to update their website and in the process broke the BlackBerry app functionality.
Hoping that they fix this soon.
I have same problem as Allison & Mia. When will this be fixed?
@tammy we will post a solution as soon as it is available. If you are on Twitter I suggest following me there (@bbgeeks) so you see the news right away.
I really wish FB would get their act together. I can’t upload photos since sometime in December. This really sucks, it was one of the main reasons I got this machine. I want to upload my photos dang it!
Well I’m glad I’m not the only person that can’t upload pics..Its so annoying. I can only upload pics to FB if someone has sent me the picture, but no pics that I take on my phone will work. I used to upload pics all of the time and now no matter how many times I try I get that error message. I called AT&T to see if they could help, but they don’t know what the problem is.
I installed the app and now when I go to open my bb messages (to write or view) it opens facebook! I can’t fix it! Anyone have any suggestions?
@Amanda – this sounds like your BlackBerry is getting its signals crossed. Try a battery pull and let me know if that solves the issue.
My facebook contact and my BB contacts used to be connected. Now I am unable to select the applications for Calendar and Contacts…..can anyone offer any suggestion? I noticed i lost this ability around the same time I was connected to my works BES. I’ve now removed that option so it souldn’t be a problem…..HELP!
I read messages online and delete ones i read… but they always show up on a bb as not being deleted. Any way to change that or can they only be deleted from the actual phone?
okay, soo, i had the blackberry facebook app. i deleted it, because it was just easier to use the sms option facebook offers. i restarted my phone and it was fine, facebook was still there. that was about a week ago. just a little bit ago i went to turn my phone on. facebook was gone, along with every single one of my contacts. what do i do??
thanks
Angryyyy
@angry
Try this:
1. completely disassociate your BlackBerry from your facebook account – you will have to adjust settings in your facebook account to do this.
2. Do a battery pull on your device while it is still on and replace it after 30 seconds. Are your contacts back?
3. Log into your BIS account and resend your service books.
http://www.bbgeeks.com/quick-tips/what-is-a-service-book-what-is-a-host-routing-table-881448/
That should do the trick and bring your contacts back.
@paul unfortunately the Facebook app is horrible and does not work properly at all.
I was getting the blackberry facebook notifications but all of a sudden they stopped. On facebook are the notifications you receive as email the same as the ones you receive from blackberry. I was getting the little facebook icons only for my notifications and now im getting nothing !
i cannot upload pictures from the facebook app. it says ‘ there was an error connecting to facebook server’ all the time i try to upload. i have data plan. and even if im connected with wifi. what could be wrong?
i deleted my facebook app because the photo upload doesn’t seem to work!.. :( .. and then pooof all my contacts was GONE!.. if i read this site earlier i shouldn’t have deleted the FB!.. ohhh gosh..
@adorable girl
Try this:
1. completely disassociate your BlackBerry from your facebook account – you will have to adjust settings in your facebook account to do this.
2. Do a battery pull on your device while it is still on and replace it after 30 seconds. Are your contacts back?
3. Log into your BIS account and resend your service books.
http://www.bbgeeks.com/quick-tips/what-is-a-service-book-what-is-a-host-routing-table-881448/
That should do the trick and bring your contacts back.
Whenever I upload photos to facebook via bb, the application automatically resize the photos reducing the quality of the picture. Can I set my bb device or my facebook account settings not to resize the picture everytime I upload to facebook?
I like having the Facebook app on my phone, but I just don’t want it notify me every time something happens. I don’t want the little facebook thing next to my text messages and emails.
Any way to get rid of these? I want to look at the app when I want, and only then find out that someone has sent me a message or whatever.
Ideas?
@Joe unfortunately there is no way to have the app itself and not have the indicator beside your text/email indicator.
As for stopping all notifications – these are set from within your facebook settings. Log in on your pc and edit the settings as necessary.
I have just activated the BB 8900 and have downloaded FB to it. There is a small icon top left for FB. Is that the only icon I get or can I get the larger one that is located in my downloads onto my main menu (I tried to move it but it seems to go anywhere BUT my main menu)?
Also I cannot seem to get my cursor to move to the little fb icon on the top left. How do I check it if I cannot select it? (I can get as far as selecting the speaker/profile icon)
thanks!
Great tutorial, now i am getting notification via configured email on bb which is associated with facebook.
Need help on when I type a comment on fb through bb, I use the facebook application for bb curve and the browser both, I do not get below the comment via Mobile web or Facebook for BlackBerry ?
Can someone guide me how do I get that?
Regards
Poonam
I have a bb rim curve 8330 and facebook has been blocked! How do I unblock it?
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